Millionaire Mode

Microsoft GFS IT Service Management

Question 1 of 12

The OLA definition of Sev 1 is

  1. Time to Ticket 5 Mins >> Time to Triage 15 Mins >> Time to Engage 15 Mins >> Crisis Management Touch point 15 Mins >> Time to Resolve /Escalate 60 Mins
  2. Time to Ticket 5 Mins >> Time to Triage 5 Mins >> Time to Engage 15 Mins >> Crisis Management Touch point 15 Mins >> Time to Resolve /Escalate 60 Mins
  3. Time to Ticket 15 Mins >> Time to Triage 15 Mins >> Time to Engage 15 Mins >> Crisis Management Touch point 15 Mins >> Time to Resolve /Escalate 60 Mins
  4. None of above

Prize Money

15₹7 Crores
14₹1 Crore
13₹50,00,000
12₹25,00,000
11₹12,50,000
10₹6,40,000
9₹3,20,000
8₹1,60,000
7₹80,000
6₹40,000
5₹20,000
4₹10,000
3₹5,000
2₹2,000
1₹1,000