### Six Sigma Green Belt Certification Exam - 5

 Description: Six Sigma Green Belt Certification Exam - 5 Number of Questions: 28 Created by: Aliensbrain Bot Tags: six-sigma green-belt

An improvement process in which a company measures its performance against that of best-in-class companies, determines how those companies achieved their performance levels, and uses the information to improve its own performance.

1. Control Chart

2. Six Sigma

3. Benchmarking

4. Cause and Effect Diagram

Answer: 3

Any event that can be measured that provides a chance of not meeting a customer requirement is

1. Defect

2. Defective

3. Defect Opportunity

4. Defect Variation

Answer: 3

Arithmetic average of a set of values is known as

1. Median

2. Standard Deviation

3. Mode

4. Mean

Answer: 4

As the Process Sigma increases ________-

1. Number of defects increase exponentially

2. Number of defects increase linearly

3. Number of defects increase following quadratic equation

4. None

Answer: 4

Be a Customer is

1. An executive observes and critically evaluates his/her company services by playing the role of a customer himself or herself

2. Observation of how your customer utilizes your service

3. Customer Contact employees, who have regular conversations with customers

4. An executive observes his/her company services by playing the role of a manager himself or herself

Answer: 1

By testing identified solution in Improve phase, we can increase

1. Testing expertise

2. Buy-in for possible solution

3. Risk of implementation

4. Cost-benefit analysis

Answer: 2

Center line on a box plot indicates

1. Mean

2. Median

3. Mode

4. Average of Mean, Median and Mode

Answer: 2

Channeling, Analogy, AntiSolution & Brainwriting are a part of ___________

1. Response Plan

2. Modified Brainstorming

3. TRIZ

4. Cause and Effect Analysis

Answer: 2

If the total Defects in your process is ZERO, the calculated sigma value is :

1. 0

2. 6

3. 1

4. Cannot be calculated

Answer: 4

If Zst is 4. Zlt will be

1. 5.5

2. 2.5

3. 3.5

4. 4.5

Answer: 2

In an FMEA, detection rating is high if

1. The control certainly detects potential failure cause

2. There are high chances that the control will detect the potential failure cause

3. There is moderate chance of control detecting the potential failure cause

4. There is no control or the control can not detect the potential failure cause

Answer: 4

In COPIS, what is "P" stands for

1. Product

2. Process

3. Program

4. Procedure

Answer: 2

In Define Phase, we would identify

1. Our Customers and their Requirements for our products and services

2. Our Customers and their solutions for our products and services

3. The causes for our customers' pain

4. Our Customers VOC and the solution they would like us to implement

Answer: 1

In FMEA lower RPN value indicates that __________

1. The risk has to be mitigated immediately

2. The risk has low impact

3. Risk is beyond human control

4. RPN does not have any relation to risk

Answer: 2

In which phase of DMAIC would you brainstorm for solutions

1. Control

2. Measure

3. Analyze

4. Improve

Answer: 4

Key output metrics that are aligned with the strategic goals/objectives of the business is

1. Process Ys

2. Business Big Ys

3. Project Ys

4. Xs

Answer: 2

Measure of Central Tendency for long tailed graph is

1. Mean

2. Median

3. Mode

4. Quartile

Answer: 2

Measurement variation is introduced when _________

1. The process undergoes unexpected variation

2. The process is running at highest performance level

3. The process is being measured

4. The measurement follows the Process output

Answer: 3

Two sampling strategies are

1. Process & Product

2. Process & Population

3. Population & Product

4. Process & Procedure

Answer: 2

Voice Of the Customer is the term used to describe the

1. Stated solutions of the customer for our product / service or process

2. Unstated solutions of the customer for our product / service or process

3. Stated and unstated needs / requirements of the customer for our product / service or process

4. Stated and unstated needs / requirements of the producer for the product / service or process

Answer: 3

What is a key project metric defined from the customer perspective?

1. Business Big Y

2. Process Y

3. Project Y

4. Industry Y

Answer: 3

What is Cost benefit Analysis used for?

1. Justifies in financial terms why it is worth executing the Project

2. Analysis of the project Ys

3. Analysis of only project execution cost

4. Exponentially Waivered Moving Average

Answer: 1

When a common cause is interpreted as a special cause we would be _____

1. Under reacting

2. Over reacting

3. Process Change

4. Quick fix

Answer: 2

Which Hypothesis test is used to see whether 3 sample means of continuous data are equal or not?

1. ANOVA

2. ANOM

3. Chi-square

4. Normality

Answer: 1

Which is not a correct goal statement?

1. Improve Productivity by 60% before Q4 2004

2. Improve Employee Safety by installing Fire Extinguishers in all floors before 31 March 2005

3. Increase the number of customer base in the ABC system by 95% by 3 Sep 2005

4. Reduce the occurrence of error in XYZ system by 60% before 20 Jan 2006

Answer: 2

Which is not true

1. Interpreting common cause as common cause will lead to systematic process change

2. Interpreting special cause as special cause will lead to possible containments

3. Interpreting special cause as common cause will lead to overreacting

4. Interpreting common cause as special cause will lead to overreacting

Answer: 3

Which methodology will you use if you have to redesign a process that has reached its entitlement

1. DMADV

2. DMAIC

3. DoE

4. Lean

Answer: 1

Which of the following is a measure of variation

1. Mode

2. Quartile

3. Mean

4. Standard Deviation

Answer: 4
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