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Six Sigma Green Belt Certification Exam - 5
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An improvement process in which a company measures its performance against that of best-in-class companies, determines how those companies achieved their performance levels, and uses the information to improve its own performance.
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Benchmarking
💡 Explanation:
Benchmarking is the process of comparing your organization's performance metrics and practices to best-in-class companies to identify improvement opportunities. It involves measuring performance gaps, understanding how top achievers succeed, and adapting those learnings. Control charts monitor stability, Six Sigma reduces defects, and cause-effect diagrams analyze root causes.