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testing Online Quiz - 108

Description: testing Online Quiz - 108
Number of Questions: 20
Created by:
Tags: testing
Attempted 0/20 Correct 0 Score 0

The following actions on a TFN can be scheduled to be performed at a future time

  1. Activation

  2. Suspension

  3. Deactivation

  4. All of the above


Correct Option: A,C

Which of the following objects can be copied to the same account creating a duplicate of the object

  1. Decision

  2. Destination

  3. Routeset

  4. Toll Free Number


Correct Option: C

___________ feature in iTOLLS allows to share an XN destination between routesets

  1. Share Destination

  2. Share TFN

  3. Associate Routeset

  4. Share Routeset

  5. Associate TFN


Correct Option: E

Mass Delete option is used to delete objects in bulk and in _______ status

  1. Available

  2. InUse

  3. Available and not associated with any Routeset/TFN

  4. InUse and associated with any particular Rotueset/TFN


Correct Option: C

In RA portal, what are the valid priorities for a Service Order Request (SOR)?

  1. Priority

  2. Normal

  3. Emergency

  4. All of the Above


Correct Option: D

Which users, from the below list, cannot access User Admin page in RA portal?

  1. IT Admin

  2. Business User

  3. PWGSC User

  4. Business Admin


Correct Option: B,C

What is the maximum search period, in days, for which the Call Details Information can be fetched from the Call Details page?

  1. 30

  2. 60

  3. 90

  4. 120


Correct Option: C

What is the action that cannot be performed on a Report in RA portal?

  1. Upload

  2. Edit

  3. Delete

  4. Download


Correct Option: C

For every Service Order Request completed in RA portal, there will be an entry in ________ Report which contains all the information in the SOR.

  1. Billing Detail File

  2. Service Availability Report

  3. Grade of Service Report

  4. Order Detail File


Correct Option: D

Which one of the following status changes of a Service Request is not valid?

  1. On Hold to Completed

  2. In Progress to In Transit

  3. Validated to Push Back

  4. Revision to Cancelled


Correct Option: B
  1. POD – RSDD – CSDD – Order Completion Date

  2. CSDD – RSDD – Order Completion Date - POD

  3. POD – RSDD – Order Completion Date - CSDD

  4. RSDD – POD – CSDD – Order Completion Date


Correct Option: D

A Guest User is a

  1. User from Rogers side

  2. User from PWGSC side

  3. Can be both a & b

  4. Neither a nor b


Correct Option: A

Expansion of DNIS is _____?

  1. Dialing Number Identification Service

  2. Dialed Number Identification Service

  3. Dialing Number Identification System

  4. Dialed Number Identification System


Correct Option: B

DLL in Rogers IVR architecture stands for

  1. Dynamic Linked Library

  2. Dynamic Library Loader

  3. Dynamic Linked Listener

  4. Dynamic Library Language


Correct Option: A

In Rogers Wireless Data Devices are

  1. Blackberry, Nokia and Sony Ericsson

  2. Blackberry, Iphone and or Smartphones

  3. Blackberry Only

  4. Blackberry and HTC Only.


Correct Option: B

Software solution that allows non-Vision 21 processes to access the Vision 21 backend systems Is ________

  1. DLL

  2. CCAIS

  3. CTI

  4. APILINK


Correct Option: D

_______ is used in SOAP/UI Testing in Rogers.

  1. XML

  2. Oracle

  3. CTI

  4. MW


Correct Option: A

In Rogers' IVR call flow Middleware business layer to CPD2 using JAVA access components Through

  1. JMS

  2. JDBC

  3. RMI

  4. CPD2


Correct Option: B

For a high risk Rogers' customer which statement is true.

  1. No need for authentication.

  2. Either Date of Birth or Postal code should be defined.

  3. Either PIN or date of birth should be defined.

  4. PIN should be defined. If no PIN, Date of birth and postal code should be defined.


Correct Option: D

IVR is mainly used in

  1. Only to telecom industries for customer interaction with CSR's

  2. Versatile fields.

  3. Automation of CSR activities.

  4. In Insurance and banking sectors.


Correct Option: B
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