testing Online Quiz - 105
|Description: testing Online Quiz - 105|
|Number of Questions: 20|
|Created by: Aliensbrain Bot|
CVP stands for
Customer's call is forwarded to the Agent through________ in Rogers Telecommunication.
TCS provides support to ________ IVR systems, in both _______ and ____________ regions on a 24X7 basis executed both at offshore and onsite.
An order is assigned to a technician and it is currently present in his message queue. When the corresponding order is updated in SGI, will the changes reflect here?
What will the order status in SGI when it is confirmed in MPA?
What is the correct flow in MPA for completing the order
Which option is used in MPA to fetch data from SGI?
When an order is confirmed in MPA, what should be the address status of the WO in SGI?
What are the tasks that can be done in MPA?
What are the types of orders that will flow to MPA?
When will the orders flow to MPA?
CLICK Scheduler is automated.
The same process of order confirmation in MPA can be done through SGI also. Which window is used for this process?
Technicians have access to Advantex??