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Six Sigma Green Belt Certification Exam - 4
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Define phase deliverables are
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A
Charter, CTQs, COPIS
💡 Explanation:
The Define phase in Six Sigma DMAIC focuses on clearly defining the problem and project scope. Its three key deliverables are: (1) Project Charter - documenting the problem, goal, scope, and team; (2) CTQs (Critical to Quality) - translating customer needs into measurable requirements; (3) COPIS diagram - mapping the process at a high level from Customer through Supplier. These form the foundation for the remaining phases.