American Business Communication & Culture
Test your knowledge of American business communication norms, cultural expectations, conversation patterns, and professional etiquette. Includes spelling and vocabulary fundamentals for effective workplace communication.
Questions
denigrate
- reduce; exhaust
- remove from office
- misleading
- blacken; defame
denouement
- religious group; unit in a system; name or designation
- final outcome; final development of the plot of a play or other literary work
- (animal, person, or plant) inhabitant or resident of a particular place; regular visitor
- send out of the country; behave;
dilettante
- person of high rank or position
- (of things and place) dirty and dull
- mentally quick and observant; having insight; perceptive; able to make good judgments;
- aimless follower of an art or a field of knowledge (not taking it seriously); amateur; dabbler;
In American business culture:
- People Prefer to closely follow the rules
- People settle legal/personal differences without depending on the judicial system
- People do not like to voice their opinions directly
- None of the above
One must remember that in a business context most Americans:
- Do not have a “space bubble” .
- Are very remote and cold with counterparts
- Prefer to maintain a standard distance when speaking with others
- All of the above
Out of the following sports, most Americans would prefer to talk about:
- Soccer
- Cricket
- Baseball
- None of the above
During conversations, Americans generally:
- Appreciate long periods of silence at the end of each response
- Appreciate frequent conversational overlaps
- Appreciate turntaking and wait for their turn without interrupting others
- None of the above
The American approach to business is to:
- Adopt a strategy that has proven to be successful in the past
- Adopt whatever strategy upper management has traditionally employed
- Adopt a strategy because it seems innovative
- None of the above
The American society relies heavily on the legal system because
- Rules and structure are needed for society to function efficiently
- Americans do no trust other people easily
- Lawyers have traditionally played a central role in society.
- All of the above
In business meetings, seating arrangements are made:
- In no particular order and people try to sit around the table or in front of the projection screen in a quick and efficient manner
- based on ranking and seniority with the highest ranking members sitting nearest to the screen or at the center of the table and the lowest ranking associates furthest away
- by team or group affiliations with each group's leader sitting with his/her subordinates huddling together around the table
- None of the above
Which statement reflects the correct norm for punctuality for social events in the US?
- Arriving late for a public event is a reflection of a person's high status or ranking
- Arriving on time for social events is expected regardless of venue or status
- Arriving 20 minutes late for social events is considered polite
- All of the above
When an American says “I've got a flat, and will not be able to make it to the meeting on time”, the person means:
- That he/she is still in their apartment
- that he/she is unwell and not feeling completely healthy
- that his/her car has a punctured tire(tyre) which needs repair
- None of the above
Polite disagreement in a business setting is viewed by most Americans as:
- (a) Something that helps avoid misunderstanding
- (b) Something that should be avoided at all costs
- (c) Something that spoils long term business and interpersonal relationships
- All of the above
Which is correct?
- brocolli
- brocoli
- broccoli
- None of the above
Which is correct?
- connoisseur
- connoiseur
- conoisseur
- None of the above
Which is correct?
- sacreligious
- sacriligious
- sacrilegious
- sacrelegious
Which is correct?
- mischeivous
- mischievous
- mischievious
- mischeivious
Which is correct?
- haemorhhage
- haemmorrhage
- heamorrhage
- hemorrhage
Which is correct?
- definately
- definitely
- definitly
- defenitely
Which is correct?
- accomodation
- acommodation
- accommodation
- None of the above