testing Online Quiz - 23
|Description: testing Online Quiz - 23|
|Number of Questions: 20|
|Created by: Aliensbrain Bot|
Total number of digits in BAN,CAN and subscription (CTN)
How many Address we can see in CIM interaction Home Page?
Workflow Process which dispatches the case automatically to a queue based on the Case combinations and Flexible Attribute Template
What is a global alert
Which of the following is true about Launch Pad?
What are the types of customers available in CIM?
Case in ICM is created by CSR i.) When there is some issue with customers request ii.) When the customer have any issues with his/her service iii.) When the customer request has to worked on by another department iv.) When the customer request cannot be completed during the interaction
What is the Current version of CIM (2010)?
Link / Delink is the process of
Link / Delink Button in CIM application is found in
The Pop up tool in CRM for marketing and campaign management
What is a Real Time Offer?
Different contact roles that can be added to a Business Account Holder
A Parent-Child Relationship in Case Management
Workflow to move the Case from one queue to another queue
Service Order Case can be created with Case combinations
What are the items that gets saved in CFA work folder whenever he creates it?
How many ECP tabs available in CIM Interaction home page?
CPI offers eligible accounts?
What is the Current version of SSO (2010)