testing Online Quiz - 22

Description: testing Online Quiz - 22
Number of Questions: 20
Created by:
Tags: testing
Attempted 0/20 Correct 0 Score 0

Which application in SSO requires password change every month

  1. CIM

  2. SGI

  3. CSM and TOE

  4. SGI and CSM

Correct Option: B

Possible ways of creating a contact i) From Main menu Create -> Contact ii) Through Search Contact Extended screen iii) Through Search Enterprise Contact screen iv) Through Search Contact screen

  1. (i), (ii) and (iv)

  2. (i), (iii) and (iv)

  3. (ii), (iii) and (iv)

  4. (i), (ii), (iii) and (iv)

Correct Option: D

Possible ways of searching the contact and or account holder through Search contact Extended screen i) With First Name and Last Name ii) With Subscription ID (CTN) iii) With Account ID iv) With Home Phone #

  1. (i), (ii) and (iii)

  2. (i), (ii) and (iv)

  3. (i), (iii) and (iv)

  4. (i), (ii), (iii) and (iv)

Correct Option: D

What are the possible account statuses available for a Cable account?

  1. active, inactive, pending connection, pending non-pay disconnect

  2. tentative, suspended, reserved, cancelled, open

  3. disconnected, never connected, active, pending disconnect

  4. active, inactive, new, closed

Correct Option: C

Which of the followings are true about Action Items i) CFA creates an action item for commitments made by him to customer ii) CFA creates an action item for follow ups iii) CFA creates an action items when there is some issue with customers request iv) CFA cannot assign an action item to another CFA v) Action item is assigned to the CFA who creates it

  1. (i), (ii), (iv) and (v)

  2. (i), (iii) and (iv)

  3. (ii), (iii), (iv) and (v)

  4. (i), (ii), (iii), (iv) and (v)

Correct Option: A

Accounts that cannot be linked / Delinked to a new ECP I) Cancelled BSN and or BAN ii) Reserved and or Suspended BAN iii) Pending non pay - disconnects iv) Pending connections and Pending Transfers v) Consolidated accounts

  1. (i), (ii) and (iv)

  2. (i), (iii), (iv) and (v)

  3. (ii), (iii) and (v)

  4. (i), (ii), (iii), (iv) and (v)

Correct Option: B

Possible ways on how the accounts can be linked to a enterprise contact i) Business Enterprise contacts can be linked to V21 and or SGI Business accounts ii) Consumer Enterprise contacts can be linked to V21 and or SGI Consumer accounts iii) Business-Cable Enterprsie contacts can be linked to SGI Business accounts iv) Business-Wireless Enterprise contacts can be linked to V21 Business accounts

  1. (i) and (ii)

  2. (i), (iii) and (iv)

  3. (ii), (iii) and (iv)

  4. (i), (ii), (iii) and (iv)

Correct Option: C

Which of the following is true about smart link offers?

  1. Real time offers are promotional offers presented to the customer

  2. CMS offers can be viewed through Real time offers tab

  3. Real time offers moves to inactive section when offers are dispositioned

  4. All the above

Correct Option: A

What are the fields that can be modified in Contact information, when a Account is linked to a Contact (CIM only)?

  1. Email,Preferred contact method,DOB

  2. Email,Job title,Home phone no

  3. Email,Alternate contact,Contact language

  4. Email,Job title,First name, Last name

Correct Option: C

What type of Contacts CFA cannot Authenticate?

  1. Account Holder

  2. Authorized Contact level 1

  3. General Contact

  4. Subscriber

  5. Authorized contact level1 and General contact

Correct Option: C

Short cut for Wrap functionality in Search windows of CIM ?

  1. Ctrl+w

  2. Alt+w

  3. Ctrl+Shift+w

  4. Alt+Shift+w

Correct Option: C

At what level, we can know Line of Business In Customer Profile window

  1. ECID

  2. Account

  3. Subscription

  4. Both Account and Subscription

Correct Option: B

Other folder in customer profile toolbox contains

  1. consolidated account Id's

  2. OLB account id's

  3. inactive account id's

  4. dependent account id's

Correct Option: B

History tab contains

  1. Repositories of work related to the Customer

  2. Repositories of interactions related to the Customer

  3. Repositories of Financial details related to the customer

  4. All the Above

Correct Option: B
  1. lr_set_debug_message

  2. lr_debug_message

  3. lr_extended_Log

  4. lr_set_extended_log

Correct Option: A

What is the description of Error Code Error 26630?

  1. Decompression Error

  2. No match found for the requested parameter

  3. Internal Server Error

  4. Http Status Code 401 Authentication Required

Correct Option: D

What is the purpose of rendezvous point?

  1. Instruct Vusers to wait during test execution for multiple Vusers to arrive at a certain point

  2. Breakpoint to stop execution at a certain point

  3. Instructs Vugen to stop at certain point for certain time

  4. None of these

Correct Option: A

What is the purpose of web_set_max_html_param_len()?

  1. Avoid correlation error

  2. Avoid Text Not Found Error

  3. Both of these

  4. None of these

Correct Option: A

web_cache_cleanup() is ___ type of function

  1. Service function

  2. Timeout Function

  3. Cache function

  4. Proxy Server Function

Correct Option: C

Web_convert _Param is the function used to

  1. Using corelated parameter in decoded form

  2. Using corelated parameter in encoded form

  3. Using parameter in encoded form

  4. Using paramter in decoded form

Correct Option: B
- Hide questions