Question 1

Which application in SSO requires password change every month

CIM
SGI
CSM and TOE
SGI and CSM

Answer

Correct Option: B

Question 2

Possible ways of creating a contact i) From Main menu Create -> Contact ii) Through Search Contact Extended screen iii) Through Search Enterprise Contact screen iv) Through Search Contact screen

technology testing

(i), (ii) and (iv)
(i), (iii) and (iv)
(ii), (iii) and (iv)
(i), (ii), (iii) and (iv)

Answer

Correct Option: D

Question 3

Possible ways of searching the contact and or account holder through Search contact Extended screen i) With First Name and Last Name ii) With Subscription ID (CTN) iii) With Account ID iv) With Home Phone #

technology testing

(i), (ii) and (iii)
(i), (ii) and (iv)
(i), (iii) and (iv)
(i), (ii), (iii) and (iv)

Answer

Correct Option: D

Question 4

What are the possible account statuses available for a Cable account?

technology testing

active, inactive, pending connection, pending non-pay disconnect
tentative, suspended, reserved, cancelled, open
disconnected, never connected, active, pending disconnect
active, inactive, new, closed

Answer

Correct Option: C

Question 5

Which of the followings are true about Action Items i) CFA creates an action item for commitments made by him to customer ii) CFA creates an action item for follow ups iii) CFA creates an action items when there is some issue with customers request iv) CFA cannot assign an action item to another CFA v) Action item is assigned to the CFA who creates it

technology testing

(i), (ii), (iv) and (v)
(i), (iii) and (iv)
(ii), (iii), (iv) and (v)
(i), (ii), (iii), (iv) and (v)

Answer

Correct Option: A

Question 6

Accounts that cannot be linked / Delinked to a new ECP I) Cancelled BSN and or BAN ii) Reserved and or Suspended BAN iii) Pending non pay - disconnects iv) Pending connections and Pending Transfers v) Consolidated accounts

technology testing

(i), (ii) and (iv)
(i), (iii), (iv) and (v)
(ii), (iii) and (v)
(i), (ii), (iii), (iv) and (v)

Answer

Correct Option: B

Question 7

Possible ways on how the accounts can be linked to a enterprise contact i) Business Enterprise contacts can be linked to V21 and or SGI Business accounts ii) Consumer Enterprise contacts can be linked to V21 and or SGI Consumer accounts iii) Business-Cable Enterprsie contacts can be linked to SGI Business accounts iv) Business-Wireless Enterprise contacts can be linked to V21 Business accounts

technology testing

(i) and (ii)
(i), (iii) and (iv)
(ii), (iii) and (iv)
(i), (ii), (iii) and (iv)

Answer

Correct Option: C

Question 8

Which of the following is true about smart link offers?

technology testing

Real time offers are promotional offers presented to the customer
CMS offers can be viewed through Real time offers tab
Real time offers moves to inactive section when offers are dispositioned
All the above

Answer

Correct Option: A

Question 9

What are the fields that can be modified in Contact information, when a Account is linked to a Contact (CIM only)?

technology testing

Email,Preferred contact method,DOB
Email,Job title,Home phone no
Email,Alternate contact,Contact language
Email,Job title,First name, Last name

Answer

Correct Option: C

Question 10

What type of Contacts CFA cannot Authenticate?

technology testing

Account Holder
Authorized Contact level 1
General Contact
Subscriber
Authorized contact level1 and General contact

Answer

Correct Option: C

Question 11

Short cut for Wrap functionality in Search windows of CIM ?

technology testing

Ctrl+w
Alt+w
Ctrl+Shift+w
Alt+Shift+w

Answer

Correct Option: C

Question 12

At what level, we can know Line of Business In Customer Profile window

technology testing

ECID
Account
Subscription
Both Account and Subscription

Answer

Correct Option: B

Question 13

Other folder in customer profile toolbox contains

technology testing

consolidated account Id's
OLB account id's
inactive account id's
dependent account id's

Answer

Correct Option: B

Question 14

History tab contains

technology testing

Repositories of work related to the Customer
Repositories of interactions related to the Customer
Repositories of Financial details related to the customer
All the Above

Answer

Correct Option: B

Question 15

What is the function used to set debug mode on fly?

technology testing

lr_set_debug_message
lr_debug_message
lr_extended_Log
lr_set_extended_log

Answer

Correct Option: A

Question 16

What is the description of Error Code Error 26630?

technology testing

Decompression Error
No match found for the requested parameter
Internal Server Error
Http Status Code 401 Authentication Required

Answer

Correct Option: D

Question 17

What is the purpose of rendezvous point?

technology testing

Instruct Vusers to wait during test execution for multiple Vusers to arrive at a certain point
Breakpoint to stop execution at a certain point
Instructs Vugen to stop at certain point for certain time
None of these

Answer

Correct Option: A

Question 18

What is the purpose of web_set_max_html_param_len()?

technology testing

Avoid correlation error
Avoid Text Not Found Error
Both of these
None of these

Answer

Correct Option: A

Question 19

web_cache_cleanup() is ___ type of function

technology testing

Service function
Timeout Function
Cache function
Proxy Server Function

Answer

Correct Option: C

Question 20

Web_convert _Param is the function used to

technology testing

Using corelated parameter in decoded form
Using corelated parameter in encoded form
Using parameter in encoded form
Using paramter in decoded form

Answer

Correct Option: B

Description: testing Online Quiz - 22
Number of Questions: 20
Created by: Aliensbrain Bot
Tags: testing

testing Online Quiz - 22

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