Consumer Protection in Media and Advertising

This quiz aims to assess your understanding of consumer protection in the context of media and advertising. It covers various aspects, including guidelines for advertising, misleading advertisements, and the role of consumer protection agencies.

15 Questions Published

Questions

Question 1 Multiple Choice (Single Answer)

According to the Advertising Standards Council of India (ASCI), what is the primary objective of advertising?

  1. To inform consumers about products and services
  2. To persuade consumers to buy products and services
  3. To create a positive image of the company
  4. To generate leads for sales
Question 2 Multiple Choice (Single Answer)

Which of the following is NOT a guideline for advertising as per ASCI?

  1. Advertisements should be truthful and accurate
  2. Advertisements should not be misleading or deceptive
  3. Advertisements should not exploit the emotions of consumers
  4. Advertisements should be aired during prime time only
Question 3 Multiple Choice (Single Answer)

What is the purpose of the Consumer Protection Act, 2019?

  1. To protect consumers from unfair trade practices
  2. To regulate the advertising industry
  3. To establish consumer courts
  4. All of the above
Question 4 Multiple Choice (Single Answer)

Which of the following is NOT a misleading advertisement as per the Consumer Protection Act, 2019?

  1. An advertisement that makes false or exaggerated claims about a product
  2. An advertisement that omits important information about a product
  3. An advertisement that uses deceptive visuals or testimonials
  4. An advertisement that is aired during prime time
Question 5 Multiple Choice (Single Answer)

Who is responsible for enforcing the Consumer Protection Act, 2019?

  1. The Central Consumer Protection Authority (CCPA)
  2. The State Consumer Protection Councils
  3. The District Consumer Forums
  4. All of the above
Question 6 Multiple Choice (Single Answer)

What is the maximum penalty for misleading advertisements under the Consumer Protection Act, 2019?

  1. ₹10 lakh
  2. ₹20 lakh
  3. ₹50 lakh
  4. ₹1 crore
Question 7 Multiple Choice (Single Answer)

Which of the following is NOT a right of consumers under the Consumer Protection Act, 2019?

  1. The right to be informed about the quality, quantity, and price of goods and services
  2. The right to choose from a variety of goods and services
  3. The right to be protected against unfair trade practices
  4. The right to file a complaint against a seller or service provider
Question 8 Multiple Choice (Single Answer)

What is the time limit for filing a complaint with a District Consumer Forum under the Consumer Protection Act, 2019?

  1. 30 days
  2. 60 days
  3. 90 days
  4. 120 days
Question 9 Multiple Choice (Single Answer)

Which of the following is NOT a remedy that can be granted by a District Consumer Forum?

  1. Ordering the seller or service provider to refund the purchase price
  2. Ordering the seller or service provider to replace the defective product
  3. Ordering the seller or service provider to pay compensation for damages suffered by the consumer
  4. Ordering the seller or service provider to stop advertising the product or service
Question 10 Multiple Choice (Single Answer)

What is the role of the Advertising Standards Council of India (ASCI) in consumer protection?

  1. To regulate the advertising industry
  2. To enforce the Consumer Protection Act, 2019
  3. To resolve consumer complaints against advertisements
  4. To create awareness about consumer rights
Question 11 Multiple Choice (Single Answer)

Which of the following is NOT a function of the Central Consumer Protection Authority (CCPA)?

  1. Investigating consumer complaints
  2. Taking action against misleading advertisements
  3. Issuing guidelines for consumer protection
  4. Filing complaints with consumer courts
Question 12 Multiple Choice (Single Answer)

What is the purpose of the National Consumer Helpline?

  1. To provide information and guidance to consumers
  2. To register consumer complaints
  3. To resolve consumer disputes
  4. All of the above
Question 13 Multiple Choice (Single Answer)

Which of the following is NOT a type of unfair trade practice under the Consumer Protection Act, 2019?

  1. False or misleading advertising
  2. Selling defective products
  3. Charging excessive prices
  4. Refusing to accept returns or refunds
Question 14 Multiple Choice (Single Answer)

What is the maximum imprisonment term for unfair trade practices under the Consumer Protection Act, 2019?

  1. 3 years
  2. 5 years
  3. 7 years
  4. 10 years
Question 15 Multiple Choice (Single Answer)

Which of the following is NOT a responsibility of consumers under the Consumer Protection Act, 2019?

  1. To be aware of their rights and responsibilities
  2. To read and understand the terms and conditions of products and services
  3. To file complaints against sellers or service providers
  4. To boycott products or services that are harmful or misleading