🎴 Flashcard Mode
Financial Services Customer Service
Card1 / 10
Mastered0
Review0
QuestionClick to flip
Which of the following is NOT a key element of effective communication in customer service?
AnswerClick to flip back
A
Technical jargon
💡 Explanation:
Technical jargon can be confusing and alienating to customers. It is important to use clear and simple language that customers can easily understand.