Organizational Decision-Making
This quiz tests knowledge of organizational decision-making concepts including models, biases, techniques, and phenomena such as programmed vs non-programmed decisions, bounded rationality, satisficing, groupthink, and escalation of commitment.
Questions
Which of the following is NOT a type of organizational decision-making?
- Programmed decision-making
- Non-programmed decision-making
- Bounded rationality
- Satisficing
The rational model of decision-making assumes that decision-makers:
- Have complete information about all alternatives
- Can evaluate all alternatives objectively
- Choose the alternative that maximizes the organization's utility
- All of the above
Which of the following is NOT a factor that influences organizational decision-making?
- Organizational culture
- Power dynamics
- Environmental uncertainty
- Decision-maker's personal preferences
In programmed decision-making, decisions are made:
- Based on established rules and procedures
- In response to routine and predictable situations
- Without the need for extensive analysis
- All of the above
Non-programmed decision-making is characterized by:
- Novel and unstructured situations
- Lack of clear rules and procedures
- High levels of uncertainty
- All of the above
In the context of organizational decision-making, satisficing refers to:
- Choosing the first alternative that meets a minimum level of acceptability
- Searching for the best possible alternative
- Optimizing the decision outcome
- None of the above
Which of the following is NOT a type of organizational decision-making environment?
- Certainty
- Risk
- Uncertainty
- Ambiguity
Groupthink is a phenomenon that can occur in organizational decision-making, characterized by:
- Excessive conformity and suppression of dissent
- Illusion of unanimity and invulnerability
- Pressure to conform to group norms
- All of the above
Which of the following is NOT a technique for improving organizational decision-making?
- Brainstorming
- Nominal group technique
- Delphi method
- Groupthink
The escalation of commitment phenomenon refers to:
- The tendency to continue investing in a failing course of action despite negative evidence
- The sunk cost effect
- Confirmation bias
- All of the above
Which of the following is NOT a factor that contributes to organizational inertia?
- Resistance to change
- Path dependence
- Institutional isomorphism
- Environmental dynamism
The concept of bounded rationality suggests that:
- Decision-makers have limited cognitive resources
- Decision-makers simplify complex problems to make them more manageable
- Decision-makers make decisions based on incomplete information
- All of the above
Which of the following is NOT a type of organizational decision-making bias?
- Confirmation bias
- Hindsight bias
- Framing bias
- Bounded rationality
The concept of organizational ambidexterity refers to:
- An organization's ability to balance exploration and exploitation
- The ability to adapt to changing environments
- The capacity to learn and innovate
- All of the above
Which of the following is NOT a characteristic of effective organizational decision-making?
- Timeliness
- Accuracy
- Transparency
- Groupthink