Ground Handling Services

Ground handling services are responsible for the safe and efficient movement of aircraft on the ground, including towing, pushback, and deicing.

In-flight catering is typically provided by airlines, not ground handling companies.

Pushback is the process of towing an aircraft from the gate to the runway using a specialized vehicle called a pushback tractor.

Deicing is the process of removing snow and ice from an aircraft's wings and fuselage to ensure safe takeoff and landing.

Cargo handling is the process of loading and unloading cargo from aircraft, including freight, mail, and baggage.

The apron is the area where aircraft are parked and loaded/unloaded, typically located adjacent to the terminal building.

Ramp control is responsible for coordinating the movement of aircraft on the ground, including taxiing, pushback, and docking.

Docking is the process of guiding an aircraft to its parking position at the gate using a specialized vehicle called a docking guidance system.

Catering is the process of providing food and beverages to aircraft for passengers and crew.

Cleaning is the process of removing dirt, debris, and stains from an aircraft's interior and exterior.

Passenger handling is the process of managing passenger check-in, baggage handling, and boarding/disembarking.

Fueling is the process of refueling an aircraft with aviation fuel.

Flight operations is responsible for coordinating flight schedules and air traffic control, ensuring the safe and efficient movement of aircraft.

A hangar is a building where aircraft are parked for maintenance and repairs.

Ground transportation is the process of providing transportation for passengers and crew between the airport terminal and their destination, such as a hotel or rental car facility.