Etiquette for Conflict Resolution

Etiquette for Conflict Resolution

15 Questions Published

Questions

Question 1 Multiple Choice (Single Answer)

Which of the following is the first step in conflict resolution?

  1. Identify the conflict
  2. Find a solution
  3. Communicate with the other person
  4. Compromise
Question 2 Multiple Choice (Single Answer)

Which of the following is not a good way to communicate during a conflict?

  1. Be assertive
  2. Be respectful
  3. Be aggressive
  4. Be open-minded
Question 3 Multiple Choice (Single Answer)

Which of the following is a good way to find a solution to a conflict?

  1. Compromise
  2. Collaborate
  3. Avoid the conflict
  4. Give in to the other person
Question 4 Multiple Choice (Single Answer)

Which of the following is not a good way to resolve a conflict?

  1. Find a solution that works for both parties
  2. Avoid the conflict
  3. Give in to the other person
  4. Compromise
Question 5 Multiple Choice (Single Answer)

Which of the following is a good way to prevent conflicts from occurring?

  1. Communicate openly and honestly
  2. Be respectful of others
  3. Be willing to compromise
  4. All of the above
Question 6 Multiple Choice (Single Answer)

Which of the following is not a good way to deal with a conflict that has already occurred?

  1. Identify the root cause of the conflict
  2. Find a solution that works for both parties
  3. Blame the other person
  4. Move on from the conflict
Question 7 Multiple Choice (Single Answer)

Which of the following is a good way to move on from a conflict?

  1. Forgive the other person
  2. Learn from the conflict
  3. Let go of the conflict
  4. All of the above
Question 8 Multiple Choice (Single Answer)

Which of the following is not a good way to build relationships and prevent conflicts?

  1. Be open and honest
  2. Be respectful of others
  3. Be willing to compromise
  4. Be manipulative
Question 9 Multiple Choice (Single Answer)

Which of the following is a good way to communicate during a conflict?

  1. Use "I" statements
  2. Be assertive
  3. Be respectful
  4. All of the above
Question 10 Multiple Choice (Single Answer)

Which of the following is not a good way to find a solution to a conflict?

  1. Find a solution that works for both parties
  2. Compromise
  3. Give in to the other person
  4. Force the other person to accept your solution
Question 11 Multiple Choice (Single Answer)

Which of the following is a good way to prevent conflicts from occurring?

  1. Communicate openly and honestly
  2. Be respectful of others
  3. Be willing to compromise
  4. All of the above
Question 12 Multiple Choice (Single Answer)

Which of the following is not a good way to deal with a conflict that has already occurred?

  1. Identify the root cause of the conflict
  2. Find a solution that works for both parties
  3. Blame the other person
  4. Move on from the conflict
Question 13 Multiple Choice (Single Answer)

Which of the following is a good way to move on from a conflict?

  1. Forgive the other person
  2. Learn from the conflict
  3. Let go of the conflict
  4. All of the above
Question 14 Multiple Choice (Single Answer)

Which of the following is not a good way to build relationships and prevent conflicts?

  1. Be open and honest
  2. Be respectful of others
  3. Be willing to compromise
  4. Be manipulative
Question 15 Multiple Choice (Single Answer)

Which of the following is a good way to communicate during a conflict?

  1. Use "I" statements
  2. Be assertive
  3. Be respectful
  4. All of the above