Email and Electronic Communication

Test your knowledge of email protocols, security, netiquette, and legal aspects of electronic communication

18 Questions Published

Questions

Question 1 Multiple Choice (Single Answer)

FTP is an application protocol used to transfer files over the internet.

  1. True
  2. False
Question 2 Multiple Choice (Single Answer)

Capital letters in emails is viewed as shouting.

  1. False
  2. True
Question 3 Multiple Choice (Single Answer)

It is possible to prevent external links in an intranet

  1. TRUE
  2. FALSE
Question 4 Multiple Choice (Single Answer)

A network that extends outside an organisation is

  1. Internet
  2. Extranet
  3. Intranet
Question 5 Multiple Choice (Single Answer)

Internet stands for

  1. Interconnected network
  2. Internal access network
  3. Internal Network
  4. International network
Question 6 Multiple Choice (Single Answer)

One of the purpose of email groups is

  1. set up meetings to ensure that everyone is invited.
  2. Marketing purpose by clients.
  3. Emails can be sent under multiple names
Question 7 Multiple Choice (Single Answer)

The disadvantages of SPAM are

  1. Uses people's time
  2. Uses up the bandwidth on the internet
  3. Clog the user's inbox
  4. All of the above
Question 8 Multiple Choice (Single Answer)

Name the kind of attack when email is sent to others without the sender's consent

  1. Passive
  2. Active
Question 9 Multiple Choice (Single Answer)

A method of increasing security of emails is

  1. Running anti virus and anti spam software
  2. Biometric scan
  3. Chip and pin
  4. Encryption
Question 10 Multiple Choice (Single Answer)

Emails are subject to copyright laws.

  1. true
  2. false
Question 11 Multiple Choice (Single Answer)

A valid postal address must accompany emails from organisations

  1. TRUE
  2. False
Question 12 Multiple Choice (Single Answer)

What does Netiquette stand for?

  1. Net Etiquette
  2. Internet Etiquette
  3. Email Etiquette
  4. All the above
Question 13 Multiple Choice (Single Answer)

What are the methods to increase security in emails?

  1. Don't share your password with anyone.
  2. Choose a single word and change regularly.
  3. Using strong password and change regularly.
  4. All the above
Question 14 Multiple Choice (Single Answer)

Emails are subject to copyright laws.

  1. True
  2. False
Question 15 Multiple Choice (Single Answer)

Which of the following is considered as an unacceptable language to be used online?

  1. obscene images
  2. use of illegal materials in messages
  3. racist, exploitative and violent messages
  4. all the above
Question 16 Multiple Choice (Single Answer)

Which are the constraints when using an email to prevent misuse?

  1. Copyright, hardware and users
  2. Law, copyright and people
  3. Password and software
  4. Laws, acceptable language, copyright and security
Question 17 Multiple Choice (Single Answer)

Which of the following is NOT an advantage of using email as compared to snail mail

  1. You will get a reply immediately.
  2. Multiple recipients can be sent.
  3. No extra cost required besides Internet connection cost
  4. File attachments can be included.
Question 18 Multiple Choice (Single Answer)

Which device is NOT used to send email

  1. Mobile phone
  2. Printer
  3. Desktop Computer
  4. Scanner