|Description: platforms and products Online Quiz - 54|
|Number of Questions: 20|
|Created by: Aliensbrain Bot|
|Tags: platforms and products|
ICM is the brain of the Contact Center.
What is the full form of CTI?
IVR is a technology that enables interaction between a caller and a computer via the telephone.
TCS has a gold partnership alliance with Cisco India
What are the two different types of call recording?
Cisco Voice Portal is a “Front of the switch” IVR model.
What are the common capabilities covered by self-servicing technologies? (Choose two)
If you want to create indexes after the load process which transformation you choose?
In an unconnected lookup, the number of return/output ports is greater than 1 ?
Which port from the sequence generator is connected to the next transformation
Is sorter an active or passive transformation ?
Which of the following is not possible using Repository Manager
Thread is a lightweight process. True or False
What is context switching?
Which of these can be owned by a thread?
Which system call can you use to create a new process?
List out some reasons for process termination.
Which of these are synchronization techniques?
A process may be in anyone of the following states
Which BO product(s) is/are used to promote universes and reports across environments?