Introduction and characteristics of management - class-XII
introduction and characteristics of management
Questions
"Management is the function of getting things done through people and directing the efforts of individuals towards a common objective". It was observed by ________.
- Haimann
- Kootz and O'Donnell
- Hick
- Henry Fayol
The word "management" derives its origin from ______ word nomos.
- Roman
- Italian
- Greek
- Egyptian
The term ______ means to increase the value of domestic currency compared to foreign currency.
- Over valuation
- Increase in Price index
- Monetary measures
- Bloatedness/lnflated currency
Administration can be viewed as __________.
- less important than management
- the same thing as management
- part of management
- separate from management
Management qualifies all tests of a profession except __________.
- dominance of service motive
- restricted entry
- systematic body of knowledge
- use of know how and skills
Management is __________ system.
- social
- close
- an open
- none of the above
Management includes ____________.
- administrative management
- operative management
- either (A) or (B)
- both (A) & (B)
The Greek word nomos means ______________.
- Management.
- Government.
- Organisation.
- Consumer.
Which of the following is NOT the objective of management?
- Not to waste the efforts of management
- To save the time efforts & money
- Management does not take care of the betterment of the society
- None of the above
Management can be defined as science because __________.
- new knowledge can always change the old established principles of management.
- new knowledge of science help the managers.
- because scientists are always making new things for the managers.
- None of the above.
MBO stands for _______________.
- Management by objective
- Management by organization
- Management by owners
- Management by optimistic
Goal, which is a common characteristic of all the organization, can be achieved by ____________.
- Its people
- Its Goals
- Its systematic structure
- Its Purpose
Which of the following is not a concept? Select correct option:
- Leadership
- Total quality management
- Human resource management
- IQ
The word "management" derives its origin from a word -
- monos
- konos
- nomos
- lomos
Who stated that management means, "Getting things done through and with people"?
- James
- Koontz and O'Donnell
- Haimann
- Henry Fayol
A firm business income is nil/negative. It shall still be allowed as deduction on account of remuneration to working partner to the maximum extent of _____________________________.
- Actual remuneration paid as specified in partnership deed
- Rs. 50, 000
- Nil
- None of the above
The classic feature of administration is that ________.
- it is concerned with policy making
- it is concerned with policy implementation
- it is legislative
- both a & c
The five elements in the management process are __________.
- plan, update, lead, and supervise
- organize, plan, control, staff and manage
- plan, organize, staff, lead and control
- plan, lead, organize, manage and control
Which of the following is not an element of the management process?
- Pricing
- Staffing
- Planning
- Controlling
The Greek word nomos means __________.
- management
- government
- organisation
- consumer
Invariably, management can be called __________.
- inter-disciplinary science
- inter a disciplinary Science
- only science
- only art
Which is not a basic function of the management processes?
- Controlling
- Organizing
- Working
- Leading
Which of the following is not an objective of management?
- Not to waste the efforts of management
- To save the time efforts & money
- Management does not take care of the betterment of the society
- None of the above
Management become literature oriented after _________.
- World war II
- World war I
- Not known
- It is never literature evented
Katz defined management skills as __________.
- technical
- human
- conceptual
- all of the above
The clarification of management commonly known as 'POSDCORB' was given by ________.
- Cayol
- Newman & summer
- Luther Gullicer
- Henry
Empirical approach of management says that ________.
- understanding of management is based on study and analysis of different cases
- understanding of management is based on study and analyse of interpersonal skills.
- understanding of management to decision making power of management
- none of the above
'Getting things done through and with the people' is given by _________.
- Koontz and O'donnell
- Henry Fayol
- Haimann
- Hicks
Management is concerned with the ________.
- executive governing
- implementing planning
- policy implementation
- policy making
The Greek word 'nomos' means ________.
- control
- norms
- management
- business
Management is a _______.
- dynamic process
- continuous process
- both (a) and (b)
- none of the above.
Mathematical approach to management is closely related to ________.
- empirical approach of management
- inter personal behaviour approach of management
- corporate approach of management
- decision theory approach of management
The word " management" derives its origin from the word ________.
- monos
- konos
- nomos
- lomos
Greek work 'Nomos' means ________.
- controlling
- planning
- organizing
- management
Hick defines management as "the process of getting things done by the ______ and through the ______".
- people, manager
- people, employees
- people, people
- manager, people,
Who started that management means, "Getting things done through and with people"?
- James
- Koontz and O'Donnell
- Haimann
- Henry Fayol
Management by objectives (M.B.O) s given by _________.
- Peter Drucker
- Fredrick Taylor
- Hick
- Haimann
To a very large extent the success of an organization is dependent on its _________.
- raw material supplier
- management
- promoter
- none of the above
Haimann observes that, "management is the function of _______ ".
- getting things done through people and directing the efforts of individuals towards a common objective.
- forecast, and to plan, to organize to command.
- the process of getting things done by the people and through the people.
- thinking and utilizing human, material & financial resources in such a manner that would result in best combination.
Statemetn I : A true manager can continue to manage the same way as he has been doing it in the past.
Statement II : Considerations of efficiency and survival require that a manager should be constantly engaged in the task of innovation.
Select the correct answer from the options given below -
- Statement I and Statement II both are true.
- Statement II is true but Statement I is false
- Statement I and Statement II both are false.
- Statement I is true but Statement II is false.
Which of the following is importance of management?
(1) It arranges the factors of production, assembles and organizes the resources.
(2) It helps the country to keep balanced approached in social order.
(3) It utilizes all the physical & human resources productively.
(4) It helps the employees to get stronger trade union.
(5) It get maximum results through minimum input by proper planning and by using minimum input.
Select the correct answer from the options given below -
- (4), (2) & (1)
- (3), (2) & (5)
- (1) & (3)
- (3), (1) & (5)
Management is a ________.
- science
- art
- both (a) and (b)
- history
Which word did Luthar Gulick coin using the initial letters of management?
- POSBRD
- POSDCORB
- POSDCORBAC
- POCDAORB
Contingency theories identify _________________.
- one method of management is suitable for all situations.
- autocratic managers achieve the best results.
- people are more important than the products produced.
- the circumstances in which a particular practice is more likely to succeed.
When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using ________ skills.
- technical
- conceptual
- situational
- ethical
The process of collaborative goal setting by a manager and subordinate, the extent to which goals are accomplished is a major factor is evaluating and rewarding the subordinate's performance. It is called.
- Management by objective
- Management by resources
- Management by authority
- Management by system
Managers require a combination of technical competence, social and human skills and conceptual ability. Technical competence may be defined as ___________.
- the ability to view the complexities of the operations of the organization as a whole, including environmental influences.
- the ability to secure the effective use of human resources of the organisation
- the ability to apply specific knowledge, methods and skills to discrete tasks
- none of the above
As per Henry Mintzberg which of the following type of role a manager's has to play?
(1) Interpersonal Role
(2) Informational Role
(3) Decisional Role
Select the correct answer from the options given below-
- (1)
- (2)
- (3)
- All of above
What is communication that flows from a higher level to, one or more level in the organization?
- Horizontal communication
- Upward communication
- Downward communication
- None of given option
Which inputs has the greatest potential to increase productivity?
- Labour
- Globalization
- Management
- Capital
Which one of the following lines is best associated with managerial conceptual skills?
- Decision making
- Communicating with customers
- Using information to solve business problem
- Product knowledge
Successful intercultural communicators should be all of the following EXCEPT:
- Flexible and open to change
- Sensitive to differences in verbal and non verbal behaviors
- Aware of the values, beliefs and practices in other cultures
- Dedicated to changing what people from other cultures believe and how they do things
Who said " Management is a social and technical process that utilizes resources, influences human action and facilitates changes in order to accomplish an organization's goals".
- Rovert Kreitner
- Joseph Massie
- Michael Jucius
- Henry Sisk
"Management is the function of getting things done through people and directing the efforts of individuals towards a common objective". It is observed by -
- Haimann
- Koontz and O'Donnell
- Hick
- Henry Fayol
Who said " Management is a process of working with and through others to achieve organizational objectives in a changing environment, central to this purpose is the effective and efficient use of limited resources."
- Rovert Kreitner
- Joseph Massie
- Michael Jucius
- Henry Sisk
Who said " Management is the coordination of all resources through the process of planning, organizing, directing and controlling in order to attain stated goals".
- Rovert Kreitner
- Joseph Massie
- Michael Jucius
- Henry Sisk
Importance of management _________________________.
- It enables the organisation to survive in changing environment
- It improves standard of living and increases the profit which is beneficial to business and society.
- Management fills up various positions with right persons, having right skill, training and qualification.
- All of the above
Haimann observes that,"management is the function of _______________________________ ".
- getting things done through people and directing the efforts of individuals towards a common objective.
- forecast, and to plan, to organize to command
- the process of getting things done by the people and through the people
- thinking and utilizing human, material & financial resources in such a manner that would result in best combination.
Hick defines management as " the process of getting things done by the _____ and through the ______".
- People, Manager
- People, employee
- People, people
- Manager, People
Which of the following is importance of management?
(1) It arranges the factors of production, assembles and organizes the resources.
(2) It helps the country to keep balanced approached in social order
(3) It utilizes all the physical & human resources productively.
(4) It helps the employees to get stronger trade union.
(5) It get maximum results through minimum input by proper planning and by using minimum input.
- (4),(2) & (1)
- (3), (2) & (5)
- (1) & (3)
- (3), (1) & (5)
Koontz & O'Donnell state that management means,"Getting things done ____________."
- Through people
- With people
- Through and with people
- By the people and through the people
When two or more people encounter each other, sooner or later one of them will speak or give some indication of acknowledging the presence of others. This is called the transactional stimulus. The other person will then say or do something which is in some way related to the stimulus, and that is called the __________________.
- Transactional answer
- Transactional response
- Transactional stimulus
- Transcriptional response
Management includes ___________________.
- Administrative management
- Operative management
- Either (A) or (B)
- Both (A) & (B)
Feature of supervision :
1. Supervision is done at all levels of management
2. Supervision is most pronounced at the lowest level of management
3. Supervision aims at guiding subordinates in their work performance
select the correct answer from the options given below:-
- 1
- 2
- 3
- All of above
As per TQM principles which of the following is problem _________.
- Process
- People
- Both process and people
- Government policy
Which of the following statements concerning grapevine is NOT correct?
- Grapevine is generally used irregularly in organizations
- Grapevine can and often does generate harmful rumors
- Some managers use grapevine to their advantage
- In time, and with proper pressure, grapevine can be eliminated
It is a process of transformation where the old system can no longer be maintained ____________.
- Crisis
- Stress Management
- TQM
- MBO
The parts of the multiple nature of an individual which are recorded in the brain and are replayed in course of a transaction are described as:__________, ego states.
- Guardian, child and adult
- Parent, adolescent and adult
- Principle, child and adult
- Parent, child and adult
Which of the following information processing systems gives the output in the form of summary and exception reports that are useful to the managers?
- Decision support system
- Management information system
- Transaction processing system
- Executive support system
Which of the following does not correctly depict the TQM principle?
- Every employee is responsible for quality.
- Quality is a long-term investment.
- People, not Processes, are the problem.
- All of the above
A risk management system should mean that a company will ____________________.
- Avoid all risks
- Reject any attempt to categories risk
- Consider the likelihood of risks materializing
- Establish risk-avoiding controls irrespective of their costs
In the past three to four decades, many management theorists, and writers have made remark about contribution in the study of management. By studying the various approaches to management analysis, we can understand the concept of management and have a better understanding of managerial functions. Which approach to management emphasizes managing people by understanding their individual psychological needs?
- Interpersonal Behaviour Approach
- Empirical Approach
- Decision Theory Approach
- Contingency Approach
Administration is a process of.
- Laying down broad policies
- Objectives of the organization
- Either (a) or (b)
- Both (a) & (b)
The success of an organization greatly depends on the decisions that managers make. What are the three decision-making conditions, which managers deal with, in analyzing decision alternatives?
- Certainty, Uncertainty, Risk
- Certainty, Uncertainty, Maximax
- Certainty, Minimax, Risk
- Maximax, Uncertainty, Risk
Which of the following factors shapes the ethical behaviour of the members of an organization?
- The supervisor's behaviour
- Organizational culture
- Code of ethics
- All of the above
Drucker assigns three jobs to management.
- Managing a business; managing managers; and managing workers and work
- Managing a employees; managing managers; and managing accounting work
- Managing a business; managing creditors; and managing accounting work
- None of above
Board of directors of any company is normally concerned with.
- Management
- Administration
- Health of managers
- None of above
According to Henry Mintzberg, a manager's work has role of.
- Interpersonal Role
- Informational Role
- Decisional Role
- All of above
Management theory and science advocate the "one best way to do things" in the light to every situation.
- True
- False
- Partly true
- None of above
Management by Objectives (MBO) is a system for achieving organizational objectives,enhancement of employee commitment and participation. Which of the following is NOT an advantage of MBO?
- Clarity in organizational action
- Personnel satisfaction
- Basis for organizational change
- Flexibility
Management might plan.
- For a short period
- For a long run
- For a short period or long run
- None of the above
_________ is concerned with the persons, or organization groups making the decision making process.
- Empirical Approach
- Group behaviour approach
- Interpersonal behaviour approach
- Decision theory approach
Which word did Luther Gulick coin using initial letters of management?
- POSBRD
- POSDCORB
- POSDCORBAC
- POCDAORD
___________ coined the word POSDCORB.
- Luther Gulick
- New man and summer
- Henry Fayol
- Marshall