Selling - class-XII

Covers sales and marketing concepts including sales promotion, advertising, personal selling, sales administration, and promotional mix

45 Questions Published

Questions

Question 1 Multiple Choice (Single Answer)

Advertising is to create _______.

  1. primary demand for a product
  2. brand name
  3. more consumption
  4. All the above
Question 2 Multiple Choice (Single Answer)

Which of the following schemes is intended to stimulate the sales during a slump season?

  1. Price-off offer
  2. Coupons
  3. Samples
  4. Buy-back allowance
Question 3 Multiple Choice (Single Answer)

One of the most powerful element in the promotion mix is:

  1. Salesmanship
  2. Point-of purchase display
  3. Advertising
  4. Price discount
Question 4 Multiple Choice (Single Answer)

Sales promotion activities attract attention of the people because of the use of _______.

  1. advertising
  2. publicity
  3. incentives
  4. credits
Question 5 Multiple Choice (Multiple Answers)

Which of the following is/are the limitation(s) of sales promotion?

  1. Sales promotion tools can be very effective at the time of introduction of a new product.
  2. If a firm frequently rely on sales promotion, it may give the impression that it is unable to manage its sales.
  3. Sales promotion activities are designed to supplement the personal selling.
  4. Use of sales promotion tools may affect the image of a product.
Question 6 Multiple Choice (Single Answer)

Marketing activities other than personal selling, advertising and publicity is:

  1. Public relation
  2. Industrial relation
  3. Sales promotion
  4. Marketing environment
Question 7 Multiple Choice (Single Answer)

The basic purpose of promotion is to.

  1. Persuade people to buy
  2. Create demand
  3. Both (A) and (B)
  4. Reduce the cost of production
Question 8 Multiple Choice (Single Answer)

Which of the following is not the promotional mix element?

  1. Advertising
  2. Personal selling
  3. Sales promotion
  4. Export promotion
Question 9 Multiple Choice (Single Answer)

Sales administration refers to ______.

  1. only some of the functions of the management
  2. overall management of sales
  3. sales policies and sales procedures
  4. the targets to be achieved
Question 10 Multiple Choice (Single Answer)

Non-personal stimulation of demand for a product or service is known as _____.

  1. publicity
  2. public relations
  3. personal selling
  4. advertising
Question 11 Multiple Choice (Single Answer)

Price-off offer is also known as _________.

  1. bargain offer
  2. price Packs
  3. discount
  4. Both (A) and (B)
Question 12 Multiple Choice (Single Answer)

Sales programme is a consolidated list to point out.

  1. Sales objective
  2. Sales policies
  3. Sales procedures
  4. All the above
Question 13 Multiple Choice (Single Answer)

Which of the following goals is adopted when the product reaches maturity stage?

  1. Buyer behaviour modifications
  2. Reminder promotion
  3. Persuasive promotion
  4. Informative promotion
Question 14 Multiple Choice (Single Answer)

Sales administration refers to ____________.

  1. overall management of sales
  2. targets to be achieved
  3. lower level function of doing
  4. top level function of thinking
Question 15 Multiple Choice (Single Answer)

Sales objectives are ________.

  1. the targets to be achieved
  2. a future course of action
  3. overall management of sales
  4. a definite way of doing a job
Question 16 Multiple Choice (Single Answer)

Sales policy indicated __________.

  1. the targets to be achieved
  2. the future course of action
  3. the broad ways and means by which the sales objectives may be realised
  4. a definite way of doing a job
Question 17 Multiple Choice (Single Answer)

Choose the correct answer.
a) Sales forecast is the key to internal planning.
b) The sales forecast is a prediction of expected sales by product and price, for a specific period.
Of these.

  1. Both (a) and (b) are true
  2. Both (a) and (b) are false
  3. (a) is true, but (b) is false
  4. (a) is false, but (b) is true
Question 18 Multiple Choice (Single Answer)

Selling department is compared to _________.

  1. an orchestra
  2. a drama
  3. a cinema
  4. a dance programme
Question 19 Multiple Choice (Single Answer)

Which of the following is not a tool of sales promotion?

  1. Sales contests
  2. Free gifts
  3. Point of purchase display
  4. Public Relations
Question 20 Multiple Choice (Single Answer)

Sales forecast __________.

  1. reduces selling costs
  2. helps in the proper pricing of the product
  3. stabilises production
  4. All the above
Question 21 Multiple Choice (Single Answer)

Sales procedures mainly concerned with ________.

  1. sales organisation
  2. product planning
  3. sales planning
  4. Both (A) and (C)
Question 22 Multiple Choice (Single Answer)

The historical and the simplest method of making sales forecasts is?

  1. Jury of executive opinion method
  2. Sales composite method
  3. Users expectation method
  4. Statistical method
Question 23 Multiple Choice (Single Answer)

Sales procedures prescribe _________.

  1. a future course of action
  2. the targets to be achieved
  3. the lower level function of doing
  4. a definite way of doing a job for the attainment of sales objectives
Question 24 Multiple Choice (Single Answer)

Road blocking advertisement is ________.

  1. advertising a product by blocking a road.
  2. putting an advertisement on a blocked road.
  3. a technique of gathering potential customers on the road.
  4. advertising a product on all similar TV/Radio channels at the same time.
Question 25 Multiple Choice (Single Answer)

Which one of the following is not matched correctly ?

  1. Sales Portfolio - Internal Sales Promotion
  2. Merchandise Allowance - Dealer Promotion
  3. Count and Recount of Stock - Consumer Promotion
  4. Advertising - Market Promotion
Question 26 Multiple Choice (Single Answer)

Which of the following is not a part of Place and Promotion?

  1. Warranties
  2. Advertising
  3. Personal selling
  4. Sales Promotion
Question 27 Multiple Choice (Single Answer)

The promotion mix of a company consists of these.

  1. Marketing communication, promotion decisions
  2. Personal selling, product objectives
  3. Advertising, personal selling, sales promotion, publicity and public relations
  4. Consumer psychology, buyers motives, brand equity
Question 28 Multiple Choice (Single Answer)

Discounts, coupons, contests, free samples and offering extra quantity etc., are the examples of __________.

  1. Sales Promotion
  2. Personal Selling
  3. Channels of distribution
  4. None of the above
Question 29 Multiple Choice (Single Answer)

Providing information to the customers about product, its features and quality etc., are part of:

  1. Production
  2. Promotion
  3. Pricing
  4. None of the above
Question 30 Multiple Choice (Single Answer)

_______ is highly flexible as the message can be adjusted.

  1. Advertising
  2. Personal selling
  3. Sales promotion
  4. Social media marketing
Question 31 Multiple Choice (Single Answer)

Which of the following is not a part of sales promotion activities?

  1. Discounts
  2. Lucky draw
  3. Online marketing
  4. Refunds
Question 32 Multiple Choice (Single Answer)

Caveat emptor means _________.

  1. let the seller beware
  2. let the buyer beware
  3. let the producer beware
  4. let the agent beware
Question 33 Multiple Choice (Single Answer)

Which of the following statement is not true?

  1. Advertisements are never targeted to improve sales
  2. Advertisements are prepared by professional agencies
  3. Advertisements make positive impact on sales
  4. Advertisements are expensive.
Question 34 Multiple Choice (Single Answer)

_______ refers to offering another product as gift along with the purchase of a product.

  1. Personal selling
  2. Refunds
  3. Quantity gifts
  4. Product combination
Question 35 Multiple Choice (Single Answer)

Which of the following is not a part of promotional mix?

  1. Direct selling
  2. Sales prmotion
  3. Advertising
  4. None of the above
Question 36 Multiple Choice (Single Answer)

A correct statement about advertising is ________.

  1. it is a paid communication to the masses
  2. it is meant to impart information, develop attitudes and create needs.
  3. it induces action beneficial to the advertiser
  4. all the stated options are correct
Question 37 Multiple Choice (Single Answer)

The company sets its marketing budget by estimating the investment in current assets at different points of time. Select the type of budget keeping in view the above mentioned purpose ?

  1. Sales Budget
  2. Cash-Budget
  3. Working capital Budget
  4. Production Budget
Question 38 Multiple Choice (Single Answer)

Sales promotion spoils product's image.

  1. True
  2. False
Question 39 Multiple Choice (Single Answer)

_______ includes only those activities which are used to provide short term incentives to boost the sales of a firm.

  1. Personal selling
  2. Advertising
  3. Sales promotion
  4. Publicity
Question 40 Multiple Choice (Single Answer)

____________ specifies expected sale of goods during a period(s).

  1. Cash budget
  2. Material budget
  3. Production budget
  4. Sales budget
Question 41 Multiple Choice (Single Answer)

Classifieds, public notices and appointments are the various forms of __________.

  1. advertisement
  2. press Release
  3. internal Communication
  4. All of above
Question 42 Multiple Choice (Single Answer)

Which of the following is an element of a good advertisement copy

  1. The audience must be exposed to the communication.
  2. The audience must remember or retain the message
  3. The audience must act on the advertisement
  4. All of the above
Question 43 Multiple Choice (Single Answer)

________ activities are designed to supplement the personal selling and advertising efforts

  1. Attention Value
  2. Sales promotion
  3. New Product Launch
  4. All of the above
Question 44 Multiple Choice (Single Answer)

Identify the merit(s) of sales promotion.

  1. Attention Value
  2. Useful in New Product Launch
  3. Synergy in Total Promotional Efforts
  4. All of the above
Question 45 Multiple Choice (Single Answer)

Sales promotion includes _______.

  1. personal selling
  2. advertising
  3. supplementary selling activities
  4. All the above