Meaning, nature and importance of services - class-XI
meaning, nature and importance of services
Questions
CWC stands for _______.
- Central Water Commission
- Central Warehousing Commission
- Central Warehousing Corporation
- Central Water Corporation
State the following statement is True or False:
- True
- False
Which of the following can be treated as disadvantage of HUF form of business?
- A HUF business is not affected by the insolvency or death of any member including that of karta.
- An inefficient karta can do harm to the business.
- The continuity of business is always under threat. It may be due to a small rift within the family and if a co-parcener asks for a partition the business is closed.
- Since the karta has absolute freedom to manage the business, there is scope for him to misuse it for his personal gains.
Businesses providing direct services like tailors, restaurants and professional services like doctors, lawyers are generally organized as _____________.
- Proprietary concern
- Trust
- Co-operative society
- Any of the above
Services can be touched and felt.
- True
- False
The purpose of strategy is to provide__________.
- the strategic direction for an organization in the foreseeable future.
- direction and scope of an organization over the long term, which achieves advantage for an organization within a changing environment to meet the needs of markets.
- direction and scope of an organization over the long-term, which achieves advantage in a changing environment through its configuration of resources and competences with the aim of fulfilling stakeholder expectations.
- a set of standards which all employees in an organization should strive to attain
In order for promissory estoppel to arise, a number of requirements exist. Which of the following is NOT a requirement for promissory estoppel?
- The promise must be made by clear words.
- It must be inequitable for the promisor to go back on his promise.
- The promisee must rely on the promise.
- There must be a clear promise that legal rights will not be enforced.
Technological improvements are similar to international trade since both ____________________.
- increase the nation's aggregate Income
- reduce unemployment for all domestic markers
- neither helps in exports nor in imports
- make loss to nation
An operations strategy is created directly from the strategy ______________.
- Corporate strategy
- Marketing Strategy
- Business strategy
- Human resource strategy
The process of comparing the products and services with those of best in the industry to improve quality and performance is known as _____________.
- Advertising
- After-sale-Device
- Bench marking
- None of the above
ROI stands for ______________.
- Return On Investment
- Return On Internet
- Retyping Of Instruction
- Redesigning Of Interpreter
Tick mark the correct answer.
Which one of the following may not necessarily be an advantage of co-ordination?
- Effective supervision
- Unity of direction
- Creative force
- Summarisation of all management functions
Number of units are 5000 and per unit price is $60, then flexible budget variable would be __________.
- $5, 000, 000
- $3, 000, 000
- $2, 000, 000
- $1, 000, 000
The tax liability up to the date of transfer of business will be on _____________.
- Transferor Only
- Transferee Only
- Jointly and Severally liable by both the transferor and transferee
- Tax Liability Not transferrable
When can the proper officer issue summons to call upon a person?
- To give evidence
- Produce a document
- Produce any other thing in an enquiry
- All of the above
The real determinant of buying in income and saving theory is?
- Purchasing power
- Maximum satisfaction
- Stimulation of want
- Income
Motives are influenced by________.
- culture
- socio-economic background
- personality
- all of the above
Which of the following external factors influences capital structure?
I. Level of interest rates
II. Level of stock prices
III. Dilution of value
IV. Tax policy on interest and dividends
Of these:
- I and IV are correct
- II and III are correct
- I, II and IV are correct
- All are correct
State the following statement is True or False:
- True
- False
State the following statement is True or False:
- True
- False
A written record of the business transacted and the resolution passed at the meeting is minute.
- True
- False
State the following statement is True or False:
- True
- False
State the following statement is True or False:
- True
- False
State the following statements is True or False:
- True
- False
- True
- False
State the following statement is True or False:
- True
- False
The purpose(s) of business that goes beyond earning profits _____________.
- An important institution in society
- For the supply of goods and services
- Creating job opportunities
- All of above
_____________ services are the services uses used by business enterprises to conduct their activities.
- Business
- Social
- Personal
- All of the above
What makes services difficult to be judged than goods?
- Price
- Intangibility
- Place
- Promotion
Involvement of customers in services is the most important characteristic of services.
- True
- False
The service provided to improve the standard of living of the weaker sections of society are ______________.
- Business services
- Social services
- Personal services
- None of the above
Services are ___________ in nature.
- Intangible
- Inconsistent
- Inseparable
- All of the above
A joint HUF business ceases to exist on the death of the KARTA.
- True
- False
- Partly true
- None of above
___________ services are experienced differently by different customers according to their preferences and demands.
- Business
- Social
- Personal
- All of the above
The simultaneous activity of production and consumption of services is called _____________.
- Inventory
- Inconsistency
- Inseparability
- Intangibility
Which of these statement(s) is/are true about a good objective?
- A good objective should clarify the desired result.
- Enable achievement to be measured.
- Need not specify a time scale.
- 1 & 2
- 2
- 1
- 3
What does the postal rule state?
- That acceptance occurs as soon as the letter is posted.
- The acceptance occurs when the letter is received by the offeror.
- That acceptance occurs when the letter is read by the offeror.
- That acceptance does not occur if the letter lost in the post.
International trade in goods & services is sometimes used as a substitute for all of the following except ________________________________.
- international movement of capital
- domestic production of different goods and services
- international movement of labor
- international movement of technology
International trade is based on the idea that ______________.
- exports should exceed imports
- resources are less mobile internationally are goods
- resources are more mobile internally than are goods.
- imports should not be there
Standing offer means purchasing of goods on _____________.
- as and when basis
- as and where basis
- as and how basis
- none of the above
Which one of the following is not a remedy available in case of default?
- Sue for breach of contract and for damages.
- Repossess the goods after the buyer has resold them.
- Stop delivery of the goods.
- Demand specific performance.
An agent, which sells the goods, which are in its possession for his principal, is ______________.
- broker
- factors
- auctioneers
- none of the above
Goods displayed on a shop window with a price tag is an _______________.
- offer
- invitation to offer
- counter of the above
- none of the above
_________ offers the opportunity to produce goods as per the requirements of a customer.
- Job Method
- Batch method
- Flow method
- All of the above
What do we mean by ITES?
- Indian Technology Enabled Services
- International Telecommunication Extra Services
- Information Technology Enabled Services
- none of the above
Paid form of non-personal promotion of ideas, goods and services by an identified sponsor is called:
- Advertising.
- Sales promotion
- Personal Selling
- None of the above