Emerging modes of services - class-XI

emerging modes of services

32 Questions Published

Questions

Question 1 Multiple Choice (Single Answer)

To have an account with the online vendor the process is known as ____________.

  1. registration
  2. payment selection
  3. placing an order
  4. neither of the above
Question 2 Multiple Choice (Single Answer)

The selection of the items that are to be put on the cart for purchase is known as __________.

  1. registration
  2. placing an order
  3. payment options
  4. neither of the above
Question 3 Multiple Choice (Single Answer)

M-commerce deals with conducting the trancstions with the help of ________.

  1. telephone
  2. pager
  3. calculator
  4. moblie
Question 4 Multiple Choice (Single Answer)

The very first step in online transaction is ___________.

  1. placing an order
  2. registration
  3. selection of payment method
  4. input of payment details
Question 5 Multiple Choice (Single Answer)

The acronym of vital information under siege is __________.

  1. Malware
  2. IP Address
  3. VIRUS
  4. GPS
Question 6 Multiple Choice (Single Answer)

Once the information is available over the internet, it moves out of the private domain and it is difficult to protect it from being copied.

  1. True
  2. False
Question 7 Multiple Choice (Single Answer)

Due to risks in online transactions, security and safety issues become most crucial concern in e-business.

  1. True
  2. False
Question 8 Multiple Choice (Single Answer)

Which of the following is a web browser?

  1. Google Chrome
  2. Internet Explorer
  3. Firefox
  4. All the above
Question 9 Multiple Choice (Single Answer)

Which of the following is a system of interlinked hypertext documents accessed via the Internet _________.

  1. Intranet
  2. Extranet
  3. World Wide Web
  4. None of the above
Question 10 Multiple Choice (Single Answer)

SMS means ______.

  1. Short More Service
  2. Several Messaging Service
  3. Short Messaging Service
  4. Several Machine Service
Question 11 Multiple Choice (Single Answer)

With a ______, one can view web pages that may contain text, images, videos and other multi media and navigate between them via hyperlinks.

  1. Fax
  2. Web browser
  3. Phonogram
  4. Browser
Question 12 Multiple Choice (Single Answer)

Which of the following protocol is used by the web?

  1. HTTP
  2. HTPT
  3. TTPH
  4. TPTH
Question 13 Multiple Choice (Single Answer)

M-Commerce deals with conducting the transactions with the help of ________________.

  1. Telephone
  2. Pager
  3. Calculator
  4. Mobile
Question 14 Multiple Choice (Single Answer)

What is OTP in credit card transactions?

  1. Odd Transaction Password
  2. Owner's Transaction Password
  3. One Time Password
  4. One Time Pincode
Question 15 Multiple Choice (Single Answer)

E-marketing is defined as _____________.

  1. buying and selling of goods and services through internet
  2. buying of goods through internet
  3. selling of goods through internet
  4. All of the above
Question 16 Multiple Choice (Single Answer)

E-Commerce results in _______ transaction cost and ________ margin.

  1. higher, lower
  2. lower, lower
  3. lower, higher
  4. higher, higher
Question 17 Multiple Choice (Single Answer)

M-commerce means ____________.

  1. Movable commerce
  2. Mobile commerce
  3. Movement commerce
  4. More commerce
Question 18 Multiple Choice (Single Answer)

Which of the following refers to the buying and selling of goods and services through wireless handheld devices such as mobile phone and Personal Digital Assistants (PDAs)?

  1. BPO
  2. E-commerce
  3. M-commerce
  4. N-commerce
Question 19 Multiple Choice (Single Answer)

In which of the following, personal digital assistants (PDAs) are used for buying and selling of goods and services?

  1. E-commerce
  2. M-commerce
  3. V-commerce
  4. All of the above
Question 20 Multiple Choice (Single Answer)

Abbreviation FTP means ________.

  1. file Transfer Promotion
  2. File Tall protocol
  3. Foreign Transfer Protocol
  4. File Transfer Protocol
Question 21 Multiple Choice (Single Answer)

Identify the latest concept in e-commerce ______________.

  1. B2B Commerce
  2. C2C Commerce
  3. B2C Commerce
  4. M-Commerce
Question 22 Multiple Choice (Single Answer)

The abbreviation 'VSAT' stands for ________________.

  1. Very Straight Aperture Terminals
  2. Vast Small Aperture Terminals
  3. Very Small Aperture Transfer
  4. Very Small Aperture Terminal
Question 23 Multiple Choice (Single Answer)

Choose the example of M-commerce from the following.

  1. Online shopping using a Personal Computer
  2. Online purchase of books using smartphone
  3. Paying by Plastic Card (Debit/Credit) at a restaurant
  4. Withdrawal of cash at ATM
Question 24 Multiple Choice (Single Answer)

Which among the following is true about the mobile app used in mobile phones?

  1. Customers using app are considered more loyal.
  2. Customers invest in saving and downloading app.
  3. Probability of purchase from the users of app is high.
  4. All of the above
Question 25 Multiple Choice (Single Answer)

Which of the following is/are not an obstacle(s) of m-commerce?

  1. Slow Connectivity
  2. Standardization
  3. Security
  4. None of the above
Question 26 Multiple Choice (Single Answer)

Lufthansa Air passengers can check in and board flights with an electronic ticket on their mobile device?

  1. True
  2. False
Question 27 Multiple Choice (Single Answer)

Major disadvantage of M-commerce is that __________.

  1. security measures are few
  2. it is too expensive
  3. it is considered only for the elite status group
  4. security measures are strict
Question 28 Multiple Choice (Single Answer)

M-Commerce is significant because ___________.

  1. advertising in social media reaches fast to people
  2. of growing trend in the use of mobile phones
  3. it gives enhanced shopping experience with the availability of useful apps
  4. All of the above
Question 29 Multiple Choice (Single Answer)

Which of the following is not considered a device suitable for m-commerce?

  1. An iPod Touch
  2. Blackberry
  3. Mortorola droid
  4. None of the above
Question 30 Multiple Choice (Single Answer)

Which is/are the factor(s) that makes/make M-commerce a powerful concept of future?

  1. It is realized as a powerful business medium of e-commerce.
  2. Increasing popularity of innovative apps.
  3. Positive trend of customer experience.
  4. All of the above
Question 31 Multiple Choice (Single Answer)

The advantage(s) of M-commerce is/are _________.

  1. personalisation
  2. flexibility
  3. ease in distribution
  4. All of the above
Question 32 Multiple Choice (Single Answer)

Phones with bigger screens enhance shopping experience. Is this true or false?

  1. True
  2. False