Questions
Which of the following is not a fixed shop large retailer?
- General stores
- Chain Stores or Multiple Shops
- Departmental stores
- None of the above
Each retail shop in case of chain stores is under the direct control of the ____________.
- head office
- branch manager
- inspectors
- none of the above
The departmental store caters to the needs of relatively_________________ of people.
- high income group
- low income group
- Both A and B
- None of the above
Goods are kept on racks with clearly labelled price and quality tags in such stores. This is a feature of which of the following store?
- Consumer Cooperative Store
- Super Markets
- Mail Order Houses
- Any of the above
Major disadvantage of large shop retailers are that they lack in providing personalized service to the customers.
- True
- False
By selling directly to the consumers, the multiple-shop organisation is able to eliminate unnecessary middlemen in the sale of goods and services.
- True
- False
Name a large shop retailer that is generally formed as a Joint stock company managed by a board of directors.
- Chain stores
- Departmental Stores
- Mail order houses
- None of the above
What are the advantages of departmental stores?
- They attract large umber of customers.
- Convenience in buying.
- Attractive services.
- All of the above
Operating costs of running a supermarket is less because of which of the following factors?
- Being operational on a large scale
- Central location
- No bad debts
- One roof, low cost
The ________ may raise costs in super markets.
- lack of personal attention
- requirement of huge capital
- high overhead expenses
- mishandling of goods by customers
Which of the limitation talks about lack of initiative under the Chain store or Multiple shops retailer?
- Fluctuations in demand for the merchandise may lead to loss because of large stock.
- The personnel managing the multiple shops have to obey the instructions received from the head office which makes them habitual for directions.
- The multiple shops deal only in limited range of products.
- All of the above
Name some of the fixed shop large retailers that are present in the market.
- Departmental stores
- Chain stores
- Mail order houses
- All of the above
Mention the goods that are traded in Super markets.
- Groceries
- Utencils
- Electronic goods
- All of the above
Which of the following is/are example(s) of Departmental store(s) in India?
- Akberally
- Shoppers Stop
- Spencers
- All of the above
Identify the incorrect statement regarding large shop retailers.
- There are different size groups of fixed shop retailers.
- These retailers may be dealing in different products, including consumer durable as well as non-durable.
- This category of retailers has greater credibility in the minds of customers.
- They normally deal in consumer products of daily use.
The type of store that features Product lines is _______.
- hawkers
- one price retailer
- departmental Store
- all of the above
The profits earned by consumer cooperative stores during a year are utilized for declaring bonus to members according to purchases made by them.
- True
- False
Which of the following is not a feature of Chain store?
- The manufacturing/procurement of merchandise for all the retail units is centralized at the head office.
- Each retail shop is under the direct supervision of a Branch Manager.
- As the size of these stores is very large, they are generally formed as a joint stock company.
- The prices of goods in such shops are fixed and all sales are made on cash basis.
The benefits of large scale operations are enjoyed by_____________ in respect of purchase of goods.
- chain stores
- consumer cooperative stores
- departmental stores
- all of the above
Name the fixed shop large retailer which have certain flexibility in respect of the goods marketed.
- Mail order housing
- Chain stores
- Departmental stores
- None of the above
Name the fixed shop large retailer which satisfies all the needs of customers under one roof.
- Chain stores
- Consumer cooperative store
- Mail order housing
- Departmental stores
Name a fixed shop large retailer in which the number of shops with similar appearances are located in different parts of the country.
- Chain stores
- Departmental stores
- Mail order houses
- Consumer cooperative store
Name the advantages offered by Multiple shops to its customers.
- Economies of scale
- Low cost
- Diffusion of risk
- All of the above
What restricts the purchasing power of buyers from Super markets?
- No credit facility.
- No personal attention.
- Huge operating costs.
- None of these.
The chances of incurring loses in departmental stores are high as a result of _________________.
- high operating costs
- large scale operations
- small scale operations
- both A and B
What are the main characteristics of Super markets?
- They have wide variety and assortment.
- Self-Service
- Heavy emphasis on merchandising appeal.
- All of the above
Some of the services offered by departmental stores to its customers includes_________________.
- home delivery of goods
- execution of telephone orders
- grant of credit faciities
- all of the above
Name the retailer enterprise in which sales are made strictly on cash basis.
- Chain stores
- Departmental stores
- Consumer cooperative store
- All of the above
Why are the prices of goods lower in super markets than in other retail stores?
- Because of bulk purchasing.
- Low profit margins.
- Both A and B
- None of the above