Modern Marketing Concepts and Strategies
Covers internal marketing, telemarketing, network marketing, relationship marketing, online marketing, sales management, and strategic marketing planning concepts
Questions
Which of the following relates to relationship marketing?
- One time purchase
- Two time purchase
- Repeated purchase
- Wealth maximisation
Sales management refers to.
- A future course of action
- Targets to be achieved
- Top level function of 'thinking'
- Lower level function of 'doing'
The basic steps in marketing planning is?
- Sales planning
- Demand forecasting
- Profit forecasting
- All the above
Match the following.
| $1$. Physical distribution | a) distribution activities |
|---|---|
| $2$. Termination | b) settlement of contact |
| $3$. Consumer co-operative | c) A retail store owned and operated by a company to sell primary to its employees |
| $4$. Industrial store | d) A retail business owned and operated by ultimate consumer to purchase and distribute goods and services primarily to the members |
- $1$-a, $2$-b, $3$-c, $4$-d
- $1$-a, $2$-b, $3$-d, $4$-c
- $1$-a, $2$-c, $3$-d, $4$-b
- $1$-d, $2$-b, $3$-c, $4$-a
Which of the following is a modern marketing concept?
- Sales maximisation
- Customer satisfaction
- Profit maximisation
- Wealth maximisation
Sales planning implies.
- A future course of action
- Targets to be achieved
- Sales personnel
- Dividing the work according to importance
The main jobs of sales planning is to ________________.
- collect as much information as possible from the field
- analyze the company's present market position
- provide long-term direction
- identify of the needs of the prospects
Sales management refers to _______.
- overall management of sales
- only some of the functions of the management
- top level function of 'thinking'
- sales policies and sales procedures
Online marketing is associated with _______.
- segmentation
- product life cycle
- distribution
- packing
What is the other name of network marketing?
- Multilevel marketing
- Zero level marketing
- Both (a) and (b)
- None of the above
_________________ activities start after the product has been developed.
- Selling
- Marketing
- Publicity
- None of these
The main factors in global marketing are ________.
- social and technical changes
- government policy and legislation
- marketing activities and plans
- all of the above
Which of the following company fall under the network marketing umbrella?
- Ducati
- Coca Cola
- Amway
- All of above
Advantage of network marketing is/are:
- The distribution network grows continuously
- The network companies can maintain higher margins on their products
- Lower overhead costs as no infrastructure is required under network marketing
- All of above
Advantage of network marketing is/Eire:
(I) Distribution network grows continuously
(II) Distributors often become the largest customers and hence take over the control of the company
(III)Network companies can maintain higher margins on their products
(IV)Difficult for the manufacturer to exercise effective control over his sales team.
Select the correct answer from the options given below.
- (I) & (II)
- (II) & (III)
- (IV) & (I)
- (I) & (III)
Keeping the view of marketing, an organization that enjoys competitive advantage in an industry has done so by__________.
- constantly enlarging its marketing activities
- creating superior value for customers.
- focusing on long-term profit.
- charging lower prices than competition
The disadvantage of network marketing is/are:
- Sales forecasting is difficult
- Distributors often become the largest customers and hence take over the control of the company.
- Difficult for the manufacturer to exercise effective control over his sales team.
- All of above
Advantage of network marketing is/are:
(I) Distribution network grow continuously
(II) Distributors often become the largest customers and hence take over the control of the company.
(III) Network companies can maintain higher margins on their products.
(IV) Difficult for the manufacturer to exercise effective control over his sales team.
Select the correct answer from the options given below.
- (I) & (II)
- (II) & (III)
- (IV) & (I)
- (I) & (III)
Network marketing is a mode of _____________ by the manufacturer.
- Indirect marketing
- Direct marketing
- Both (A) and (B)
- Neither (A) nor (B)
Under internal marketing _________ are treated as internal customers.
- employees
- government
- public
- shareholders
One of the most negatively-perceived versions of ______ is known as robo-calling,
- e-commerce
- b-commerce
- internet marketing
- telemarketing
Telesales and Telemarketing are different activities.
- True
- False
Under network marketing the product reaches the customers from the
- Manufacturers
- Distributors
- Manufacturers via distributors
- Agent
Supply of spare parts and attending to customers come under which of the services of retailers to customers?
- Convenience in buying
- Wide selection
- New products information
- After-sales services
Common internal marketing effort(s) include(s) which of the following?
- Ensuring that all employees know that their contributions are essential to the companys success.
- Educating all employees about the companys products and services.
- Encouraging employee input on corporate policies, management and operation including criticism.
- All of the above
_______ is a growing and cost effective solution that more and more companies use.
- Telemarketing
- Telesales
- Internet Marketing
- Retailing
Which of the following is/are the benefit(s) of telemarketing?
- Telemarketing takes the time and cost out of finding new customers.
- Telemarketing provides customer satisfaction and often exceeds the needs of the customer.
- Canvas existing customers to reveal buying trends, or the potential for new business.
- All of the above
The purpose of internal marketing is _____.
- increase employee engagement
- fostering brand advocacy
- promotion of company's objectives
- all of the above