Modern Marketing Concepts and Strategies

Covers internal marketing, telemarketing, network marketing, relationship marketing, online marketing, sales management, and strategic marketing planning concepts

28 Questions Published

Questions

Question 1 Multiple Choice (Single Answer)

Which of the following relates to relationship marketing?

  1. One time purchase
  2. Two time purchase
  3. Repeated purchase
  4. Wealth maximisation
Question 2 Multiple Choice (Single Answer)

Sales management refers to.

  1. A future course of action
  2. Targets to be achieved
  3. Top level function of 'thinking'
  4. Lower level function of 'doing'
Question 3 Multiple Choice (Single Answer)

The basic steps in marketing planning is?

  1. Sales planning
  2. Demand forecasting
  3. Profit forecasting
  4. All the above
Question 4 Multiple Choice (Single Answer)

Match the following.

$1$. Physical distribution a) distribution activities
$2$. Termination b) settlement of contact
$3$. Consumer co-operative c) A retail store owned and operated by a company to sell primary to its employees
$4$. Industrial store d) A retail business owned and operated by ultimate consumer to purchase and distribute goods and services primarily to the members
  1. $1$-a, $2$-b, $3$-c, $4$-d
  2. $1$-a, $2$-b, $3$-d, $4$-c
  3. $1$-a, $2$-c, $3$-d, $4$-b
  4. $1$-d, $2$-b, $3$-c, $4$-a
Question 5 Multiple Choice (Single Answer)

Which of the following is a modern marketing concept?

  1. Sales maximisation
  2. Customer satisfaction
  3. Profit maximisation
  4. Wealth maximisation
Question 6 Multiple Choice (Single Answer)

Sales planning implies.

  1. A future course of action
  2. Targets to be achieved
  3. Sales personnel
  4. Dividing the work according to importance
Question 7 Multiple Choice (Single Answer)

The main jobs of sales planning is to ________________.

  1. collect as much information as possible from the field
  2. analyze the company's present market position
  3. provide long-term direction
  4. identify of the needs of the prospects
Question 8 Multiple Choice (Single Answer)

Sales management refers to _______.

  1. overall management of sales
  2. only some of the functions of the management
  3. top level function of 'thinking'
  4. sales policies and sales procedures
Question 9 Multiple Choice (Single Answer)

Online marketing is associated with _______.

  1. segmentation
  2. product life cycle
  3. distribution
  4. packing
Question 10 Multiple Choice (Single Answer)

What is the other name of network marketing?

  1. Multilevel marketing
  2. Zero level marketing
  3. Both (a) and (b)
  4. None of the above
Question 11 Multiple Choice (Single Answer)

_________________ activities start after the product has been developed.

  1. Selling
  2. Marketing
  3. Publicity
  4. None of these
Question 12 Multiple Choice (Single Answer)

The main factors in global marketing are ________.

  1. social and technical changes
  2. government policy and legislation
  3. marketing activities and plans
  4. all of the above
Question 13 Multiple Choice (Single Answer)

Which of the following company fall under the network marketing umbrella?

  1. Ducati
  2. Coca Cola
  3. Amway
  4. All of above
Question 14 Multiple Choice (Single Answer)

Advantage of network marketing is/are:

  1. The distribution network grows continuously
  2. The network companies can maintain higher margins on their products
  3. Lower overhead costs as no infrastructure is required under network marketing
  4. All of above
Question 15 Multiple Choice (Single Answer)

Advantage of network marketing is/Eire:
(I) Distribution network grows continuously
(II) Distributors often become the largest customers and hence take over the control of the company
(III)Network companies can maintain higher margins on their products
(IV)Difficult for the manufacturer to exercise effective control over his sales team.
Select the correct answer from the options given below.

  1. (I) & (II)
  2. (II) & (III)
  3. (IV) & (I)
  4. (I) & (III)
Question 16 Multiple Choice (Single Answer)

Keeping the view of marketing, an organization that enjoys competitive advantage in an industry has done so by__________.

  1. constantly enlarging its marketing activities
  2. creating superior value for customers.
  3. focusing on long-term profit.
  4. charging lower prices than competition
Question 17 Multiple Choice (Single Answer)

The disadvantage of network marketing is/are:

  1. Sales forecasting is difficult
  2. Distributors often become the largest customers and hence take over the control of the company.
  3. Difficult for the manufacturer to exercise effective control over his sales team.
  4. All of above
Question 18 Multiple Choice (Single Answer)

Advantage of network marketing is/are:
(I) Distribution network grow continuously
(II) Distributors often become the largest customers and hence take over the control of the company.
(III) Network companies can maintain higher margins on their products.
(IV) Difficult for the manufacturer to exercise effective control over his sales team.
Select the correct answer from the options given below.

  1. (I) & (II)
  2. (II) & (III)
  3. (IV) & (I)
  4. (I) & (III)
Question 19 Multiple Choice (Single Answer)

Network marketing is a mode of _____________ by the manufacturer.

  1. Indirect marketing
  2. Direct marketing
  3. Both (A) and (B)
  4. Neither (A) nor (B)
Question 20 Multiple Choice (Single Answer)

Under internal marketing _________ are treated as internal customers.

  1. employees
  2. government
  3. public
  4. shareholders
Question 21 Multiple Choice (Single Answer)

One of the most negatively-perceived versions of ______ is known as robo-calling,

  1. e-commerce
  2. b-commerce
  3. internet marketing
  4. telemarketing
Question 22 Multiple Choice (Single Answer)

Telesales and Telemarketing are different activities.

  1. True
  2. False
Question 23 Multiple Choice (Single Answer)

Under network marketing the product reaches the customers from the

  1. Manufacturers
  2. Distributors
  3. Manufacturers via distributors
  4. Agent
Question 24 Multiple Choice (Single Answer)

Supply of spare parts and attending to customers come under which of the services of retailers to customers?

  1. Convenience in buying
  2. Wide selection
  3. New products information
  4. After-sales services
Question 25 Multiple Choice (Single Answer)

Common internal marketing effort(s) include(s) which of the following?

  1. Ensuring that all employees know that their contributions are essential to the companys success.
  2. Educating all employees about the companys products and services.
  3. Encouraging employee input on corporate policies, management and operation including criticism.
  4. All of the above
Question 26 Multiple Choice (Single Answer)

_______ is a growing and cost effective solution that more and more companies use.

  1. Telemarketing
  2. Telesales
  3. Internet Marketing
  4. Retailing
Question 27 Multiple Choice (Single Answer)

Which of the following is/are the benefit(s) of telemarketing?

  1. Telemarketing takes the time and cost out of finding new customers.
  2. Telemarketing provides customer satisfaction and often exceeds the needs of the customer.
  3. Canvas existing customers to reveal buying trends, or the potential for new business.
  4. All of the above
Question 28 Multiple Choice (Single Answer)

The purpose of internal marketing is _____.

  1. increase employee engagement
  2. fostering brand advocacy
  3. promotion of company's objectives
  4. all of the above