Outsourcing - class-XI

outsourcing

30 Questions Published

Questions

Question 1 Multiple Choice (Single Answer)

The need for outsourcing arises because __________.

  1. ensuring smooth operations
  2. decreasing past losses
  3. to take tax advantage
  4. all of above
Question 2 Multiple Choice (Single Answer)

BPO that is contracted outside a company's country is called ___________.

  1. offshore outstanding
  2. offshore outsourcing
  3. offer outsourcing
  4. shore outsourcing
Question 3 Multiple Choice (Single Answer)

Outsourcing is used by an organization for the interest of ____________.

  1. redirecting or conserving energy directed at the competencies of a particular business
  2. making more efficient use of worldwide labor, capital, technology and resources
  3. lowering firm costs or to make more efficient use of worldwide labor, capital, technology and resources
  4. any of the above
Question 4 Multiple Choice (Single Answer)

The advantage that is not available with BPO is ________.

  1. flexible
  2. focus
  3. speed
  4. communication
Question 5 Multiple Choice (Single Answer)

Invariably the benefits of BPO are ________.

  1. taking care of core business
  2. it is cost effective
  3. a double edged sword
  4. a and b
Question 6 Multiple Choice (Single Answer)

Which of the following is a challenge of outsourcing?

  1. Contract length
  2. Competitive edge
  3. Confidentiality
  4. All of the above
Question 7 Multiple Choice (Single Answer)

Select the benefits an organization can receive from outsourcing ________________.

  1. Increase technical abilities
  2. Financial savings
  3. Market agility
  4. All of the above
Question 8 Multiple Choice (Single Answer)

What categories should an organization evaluate when making an outsourcing decision?

  1. Salary cost
  2. Geopolitical risk
  3. English proficiency
  4. All of the above
Question 9 Multiple Choice (Single Answer)

The most uncommon reason why companies outsource is ___________________.

  1. better manage the costs of internal processes
  2. more market exposure
  3. tap outside sources of expertise
  4. reduce headcount and related expenses
Question 10 Multiple Choice (Single Answer)

What is the outsourcing option that includes the closet location and direct customer control?

  1. Offshore outsoucing
  2. Nearshore outsourcing
  3. Onshore outsourcing
  4. None of the above
Question 11 Multiple Choice (Single Answer)

The contracting of a specific business task, such as payroll to a third party service provider is ________.

  1. BPO
  2. insourcing
  3. outsourcing
  4. offshore outsourcing
Question 12 Multiple Choice (Single Answer)

Which among the following is one of the largest 'Job providers' in India?

  1. Network marketing
  2. Business process outsourcing
  3. Medical tourism
  4. Film industry
Question 13 Multiple Choice (Single Answer)

Near shore outsourcing is _______.

  1. contracts done by company with other companies within a company's own country
  2. contracts done by a company with neighbouring countries companies
  3. contracts with companies excluding neighbouring countries
  4. none of the above
Question 14 Multiple Choice (Single Answer)

BPO not only gives specialised performance, but also provides _______.

  1. same cost
  2. saving in cost
  3. different cost
  4. none of the above
Question 15 Multiple Choice (Single Answer)

What does customer care department in call center handle?

  1. Does telemarketing only
  2. Inbound and outbound activities
  3. Inbound activities only
  4. Outbound activities only
Question 16 Multiple Choice (Single Answer)

LPO stands for __________.

  1. Legal Process Outsourcing
  2. Legal Process Output
  3. Legal Permanent Offer
  4. Legal Public Organization
Question 17 Multiple Choice (Single Answer)

BPO that is contracted to a company's neighbouring (or nearby) country is called ________.

  1. offshore outsourcing
  2. near shore outsourcing
  3. on shore outsourcing
  4. none of the above
Question 18 Multiple Choice (Single Answer)

The need for outsourcing arises because _________.

  1. achieving economy
  2. getting better results
  3. specialized performance
  4. all of the above
Question 19 Multiple Choice (Single Answer)

BPO that is contracted to a company's neighbouring or nearby country is called near __________.

  1. offshore outstanding
  2. offshore outsourcing
  3. offer outsourcing
  4. near shore outsourcing
Question 20 Multiple Choice (Single Answer)

BPO stands for ____________.

  1. Business Patent Offer
  2. Business Process Outstanding
  3. Business Process Outsourcing
  4. Business Public Organisation
Question 21 Multiple Choice (Single Answer)

KPO stands for____________.

  1. Know Potential Output
  2. Key Public Offer
  3. Knowledge Public Organisation
  4. Knowledge Process Outsourcing
Question 22 Multiple Choice (Single Answer)

BPO that is contracted outside a companys country is called __________.

  1. offshore outsourcing
  2. near shore outsourcing
  3. both
  4. neither of the above
Question 23 Multiple Choice (Single Answer)

The structure of these businesses will be ___________ and the problem they face will be ___________ as a result, of the difference.

  1. different, same
  2. same, different
  3. different, vary
  4. same, same
Question 24 Multiple Choice (Single Answer)

Need for outsourcing arises due to _______.

  1. getting no result in home country
  2. lack of labour in home country
  3. specialized performance
  4. all of the above
Question 25 Multiple Choice (Single Answer)

KPO stands for ________.

  1. knowledge process outsourcing
  2. knowledge public organization
  3. key public offer
  4. know potential output
Question 26 Multiple Choice (Single Answer)

Near shore outsourcing is  ___________________.

  1. contracts done by company with other companies within a company's own country.
  2. contracts done by company with neighbouring countries companies
  3. contract with companies excluding neighboring countries.
  4. none of the above
Question 27 Multiple Choice (Single Answer)

One Advantage of outsourcing the services is ________________.

  1. it is economical
  2. it helps in diversifying the business
  3. the time zone problem is solved
  4. all of the above
Question 28 Multiple Choice (Single Answer)

The contracting of a specific business task, such as payroll to a third party service provider is ______________.

  1. BPO
  2. Insourcing
  3. Outsourcing
  4. Offshore outsourcing .
Question 29 Multiple Choice (Single Answer)

Advantages of BPO is/are
I. Effective use of supply chain partners
II.Quick supplies from the vendors
III.Increased flexibility in its resource management
IV.Increased speed of business processes
Select the correct answer from the options given below.

  1. III, I and II
  2. IV, II & I
  3. II, III & IV
  4. I, III & IV
Question 30 Multiple Choice (Single Answer)

BPO stands for ________________.

  1. Bharat Petro Organisation
  2. Business Process Outsourcing
  3. Big Portfolio Outsourcing
  4. Business Partners Organisation