Questions
The need for outsourcing arises because __________.
- ensuring smooth operations
- decreasing past losses
- to take tax advantage
- all of above
BPO that is contracted outside a company's country is called ___________.
- offshore outstanding
- offshore outsourcing
- offer outsourcing
- shore outsourcing
Outsourcing is used by an organization for the interest of ____________.
- redirecting or conserving energy directed at the competencies of a particular business
- making more efficient use of worldwide labor, capital, technology and resources
- lowering firm costs or to make more efficient use of worldwide labor, capital, technology and resources
- any of the above
The advantage that is not available with BPO is ________.
- flexible
- focus
- speed
- communication
Invariably the benefits of BPO are ________.
- taking care of core business
- it is cost effective
- a double edged sword
- a and b
Which of the following is a challenge of outsourcing?
- Contract length
- Competitive edge
- Confidentiality
- All of the above
Select the benefits an organization can receive from outsourcing ________________.
- Increase technical abilities
- Financial savings
- Market agility
- All of the above
What categories should an organization evaluate when making an outsourcing decision?
- Salary cost
- Geopolitical risk
- English proficiency
- All of the above
The most uncommon reason why companies outsource is ___________________.
- better manage the costs of internal processes
- more market exposure
- tap outside sources of expertise
- reduce headcount and related expenses
What is the outsourcing option that includes the closet location and direct customer control?
- Offshore outsoucing
- Nearshore outsourcing
- Onshore outsourcing
- None of the above
The contracting of a specific business task, such as payroll to a third party service provider is ________.
- BPO
- insourcing
- outsourcing
- offshore outsourcing
Which among the following is one of the largest 'Job providers' in India?
- Network marketing
- Business process outsourcing
- Medical tourism
- Film industry
Near shore outsourcing is _______.
- contracts done by company with other companies within a company's own country
- contracts done by a company with neighbouring countries companies
- contracts with companies excluding neighbouring countries
- none of the above
BPO not only gives specialised performance, but also provides _______.
- same cost
- saving in cost
- different cost
- none of the above
What does customer care department in call center handle?
- Does telemarketing only
- Inbound and outbound activities
- Inbound activities only
- Outbound activities only
LPO stands for __________.
- Legal Process Outsourcing
- Legal Process Output
- Legal Permanent Offer
- Legal Public Organization
BPO that is contracted to a company's neighbouring (or nearby) country is called ________.
- offshore outsourcing
- near shore outsourcing
- on shore outsourcing
- none of the above
The need for outsourcing arises because _________.
- achieving economy
- getting better results
- specialized performance
- all of the above
BPO that is contracted to a company's neighbouring or nearby country is called near __________.
- offshore outstanding
- offshore outsourcing
- offer outsourcing
- near shore outsourcing
BPO stands for ____________.
- Business Patent Offer
- Business Process Outstanding
- Business Process Outsourcing
- Business Public Organisation
KPO stands for____________.
- Know Potential Output
- Key Public Offer
- Knowledge Public Organisation
- Knowledge Process Outsourcing
BPO that is contracted outside a companys country is called __________.
- offshore outsourcing
- near shore outsourcing
- both
- neither of the above
The structure of these businesses will be ___________ and the problem they face will be ___________ as a result, of the difference.
- different, same
- same, different
- different, vary
- same, same
Need for outsourcing arises due to _______.
- getting no result in home country
- lack of labour in home country
- specialized performance
- all of the above
KPO stands for ________.
- knowledge process outsourcing
- knowledge public organization
- key public offer
- know potential output
Near shore outsourcing is ___________________.
- contracts done by company with other companies within a company's own country.
- contracts done by company with neighbouring countries companies
- contract with companies excluding neighboring countries.
- none of the above
One Advantage of outsourcing the services is ________________.
- it is economical
- it helps in diversifying the business
- the time zone problem is solved
- all of the above
The contracting of a specific business task, such as payroll to a third party service provider is ______________.
- BPO
- Insourcing
- Outsourcing
- Offshore outsourcing .
Advantages of BPO is/are
I. Effective use of supply chain partners
II.Quick supplies from the vendors
III.Increased flexibility in its resource management
IV.Increased speed of business processes
Select the correct answer from the options given below.
- III, I and II
- IV, II & I
- II, III & IV
- I, III & IV
BPO stands for ________________.
- Bharat Petro Organisation
- Business Process Outsourcing
- Big Portfolio Outsourcing
- Business Partners Organisation