Marketing and Sales Management - Class XII

Comprehensive quiz covering marketing and sales concepts including market types, marketing strategy, product policy, market segmentation, societal marketing, customer care, and marketing environment for Class XII students.

19 Questions Published

Questions

Question 1 Multiple Choice (Single Answer)

Short period market is also known as.

  1. Village market
  2. Weekly market
  3. Town market
  4. Retail market
Question 2 Multiple Choice (Single Answer)

Marketing strategy development is also known as _______.

  1. marketing control
  2. marketing exercise
  3. marketing planning
  4. situation analysis
Question 3 Multiple Choice (Single Answer)

The main function of product policy is?

  1. To guide the activities of the firm towards common goal
  2. To guide the activities of the entrepreneur towards common goal
  3. Principles of operation adopted by the management
  4. All the above
Question 4 Multiple Choice (Single Answer)

Indicate the correct statement_________.

  1. India has been a pioneer in social marketing
  2. Advertising Standards Council of India is a statutory body set up by government of India
  3. Both A and B are incorrect
  4. Both A and B are correct
Question 5 Multiple Choice (Single Answer)

Who propounded Mega marketing?

  1. Mc Aurthy
  2. Philip Kotler
  3. Sheth
  4. Peter F Drucker
Question 6 Multiple Choice (Single Answer)

Scope of _______ is limited but scope of _________ is wider.

  1. Selling, Manufacturing
  2. Marketing, Publicity
  3. Selling, Marketing
  4. Marketing, Selling
Question 7 Multiple Choice (Single Answer)

Marketing strategy development is also known as ________.

  1. Marketing Control
  2. Marketing Exerciese
  3. Marketing Planning
  4. Situation Analysis
Question 8 Multiple Choice (Single Answer)

Which one of the following contains the three elements of service marketing triangle?

  1. Management, Marketing Agency and Consumer.
  2. Marketing Agency, Government and Consumer.
  3. Management, Employees and Marketing Agency.
  4. Management, Employees and Consumer
Question 9 Multiple Choice (Single Answer)

Marketing management is ________.

  1. managing and marketing process
  2. monitoring the profitability of the company products and services
  3. selecting target markets
  4. the art and science of choosing target market and getting, keeping and growing customer-base through creating, delivering and communicating superior customer value
Question 10 Multiple Choice (Single Answer)

Market segmentation aims to ________.

  1. identify the similarities and differences between groups of customers or users
  2. identify the similarities between groups of customers or users
  3. identify the differences between organizations and their competitors
  4. none of the above
Question 11 Multiple Choice (Single Answer)

Which of the following American company fall under the network marketing umbrella?
1. Ducati
2. Coca cola
3. Amway
Select the correct answer from the options given below.

  1. 1 & 3
  2. 2 only
  3. 3 only
  4. All of above
Question 12 Multiple Choice (Single Answer)

One aim of societal marketing is to ___________.

  1. consider consumers needs and long-term welfare
  2. encourage satisfaction of short-term needs
  3. demand support from local communities
  4. form partnerships which benefit the selling organization
Question 13 Multiple Choice (Single Answer)

____________ account for the bulk of call centre activities with 24 x 7 handing of inbound customer queries and grievances and out-bound activities customer surveys, payment follow up, and telemarketing.

  1. Agent care
  2. Customer care
  3. Seller care
  4. Manufactures care
Question 14 Multiple Choice (Single Answer)

In marketing the law of _________ is followed.

  1. ceveat emptor, let the buyer beware
  2. ceveat Vendor, let the seller beware
  3. both (a) & (b)
  4. none of the above
Question 15 Multiple Choice (Single Answer)

Marketing management is _______ ?

  1. Managing the marketing process
  2. Monitoring the profitability of the companies prod acts and services
  3. Selecting target markets
  4. The art and science of choosing target markets and getting, keeping and growing customers through
Question 16 Multiple Choice (Single Answer)

A company's marketing environment includes various __________ that are made up of group that have an actual or potential interest in, or impact on, an organisation's ability to achieve its objectives.  

  1. Publics
  2. Intermediaries
  3. Teams
  4. Audiences
Question 17 Multiple Choice (Single Answer)

The selling concept is most likely to be used by firms which sell _______.

  1. convenience goods
  2. shopping goods
  3. speciality goods
  4. unsought goods
Question 18 Multiple Choice (Single Answer)

Which segmentation approach is the most compatible with the spirit of the marketing concept?

  1. Benefit sought
  2. Income
  3. Social class
  4. Family size
Question 19 Multiple Choice (Single Answer)

Which of the following is not a method of segmenting a market?

  1. Behavioural segmentation
  2. Psychograpic segmentation
  3. Benefits segmentation
  4. Customer segmentation