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Introduction to office management - class-XI

introduction to office management

15 Questions Published
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Questions

Question 1 Multiple Choice (Single Answer)

______ is/are clue(s) which indicate(s) the need for systems analysis under office management.

  1. Describe Present System
  2. Decide on the Project for Study
  3. Analyse and Improve the Present System
  4. All of the above
Question 2 Multiple Choice (Single Answer)

Event management skills of office manager include which of the following?

  1. Ability to solve problem
  2. Plan and organise events
  3. Networking with key persons
  4. All of the above
Question 3 Multiple Choice (Single Answer)

Delegation or transfer of power is an art that the office manager should master.

  1. True
  2. False
Question 4 Multiple Choice (Single Answer)

Identify the fist step in office management.

  1. Get organised
  2. Talk to the team
  3. Determine the requirement of improvement
  4. Outline the goals
Question 5 Multiple Choice (Single Answer)

Failures or shortcomings in procedures and methods will often come to light in the process of carrying on operations. This can be managed by which of the following?

  1. Describing Present System
  2. Maintaining and Auditing the System
  3. Analyzing and Improve the Present System
  4. Deciding on the Project for Study
Question 6 Multiple Choice (Single Answer)

Mail may be received in any of the following ways. which are they?

  1. Mail delivered by the postman directly from the post office at regular intervals of time
  2. Mail directly collected by the office from the post office
  3. Mail received through courier system
  4. All of the above
Question 7 Multiple Choice (Single Answer)

The purpose of _______ is to provide the office staff with reliable and readily available information.

  1. records management
  2. personnel administration
  3. office control
  4. office system and procedure
Question 8 Multiple Choice (Single Answer)

Scope of office management extends to which of the following?

  1. Careful designing of the office
  2. Office organisation
  3. Office correspondence
  4. All of the above
Question 9 Multiple Choice (Single Answer)

Office manager has duties towards __.

  1. administration
  2. subordinates
  3. other departments
  4. all of the above
Question 10 Multiple Choice (Single Answer)

The incoming mail is received by the mailing department. Once the mail is collected, the next step is ____.

  1. Stamping the mail
  2. Disturbing the mail
  3. Recording the mail
  4. Clearing the mail
Question 11 Multiple Choice (Single Answer)

The office manager has to ensure _____.

  1. adequate lighting and temperature at the work place
  2. proper work environment is provided to the employee
  3. that the design of workstation is in accordance with the safety, health requirements
  4. all of the above
Question 12 Multiple Choice (Single Answer)

Office manager must be updated about new facts and methods to increase the efficiency of the employees.

  1. True
  2. False
Question 13 Multiple Choice (Single Answer)

Modern managers are _____.

  1. action oriented
  2. able to build a sense of shared values
  3. able to manage change efficiently
  4. all of the above
Question 14 Multiple Choice (Single Answer)

The functions of office managers include which of the following?

  1. Recruitment and selection of staff
  2. Determination of salary structure
  3. Maintenance of discipline
  4. All of the above
Question 15 Multiple Choice (Single Answer)

Office manager is responsible for reporting to the top management about the activities and performances of his office staff. Identify the type of duty from the following.

  1. Duty towards his subordinates
  2. Duty towards administration
  3. Duty towards office operation
  4. Duty towards other departments
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