Retail Management Concepts

Covers key retail business topics including inventory management, pricing strategies, store formats, legal considerations, and merchandising techniques

15 Questions Published

Questions

Question 1 Multiple Choice (Single Answer)

Which of the following is a method of gathering stock information by using an actual physical count and inspection of the merchandise items?

  1. Basic stock method
  2. Observation
  3. Popping the merchandise
  4. Physical inventory
  5. None of these
Question 2 Multiple Choice (Single Answer)

______ is a lease in which rent is based on a percentage of sales.

  1. Percentage lease with specified maximum
  2. Percentage lease with specified minimum
  3. Percentage of sales method
  4. Sales lease back
  5. None of these
Question 3 Multiple Choice (Single Answer)

____ is a cash register that can electronically scan a UPC code with a laser and electronically record a sale.

  1. Electronic agent
  2. Electronic article surveillance system
  3. End cap
  4. Point of sale terminal
  5. None of these
Question 4 Multiple Choice (Single Answer)

A location in an internet site at which customers can post comments is known as

  1. want book
  2. message board
  3. chatroom
  4. dispatcher
  5. None of these
Question 5 Multiple Choice (Single Answer)

_____ is a model of customer decision making based on the notion that customers see a retailer or a product as a collection of characteristics.

  1. Consideration set
  2. Habitual decision making
  3. Huff's model
  4. Cumulative attraction
  5. None of these
Question 6 Multiple Choice (Single Answer)

Which of the following is a practice of offering two or more similar products or services for sale at one price?

  1. One price policy
  2. Price bundling
  3. Multi-unit pricing
  4. Unit pricing
  5. None of these
Question 7 Multiple Choice (Single Answer)

Which of the following is a list of key items or bestsellers that are separately planned and controlled?

  1. Model stock list
  2. Never out list
  3. Cost code
  4. Cost complement
  5. None of these
Question 8 Multiple Choice (Single Answer)

Which of the following is the discount offered to retailers as an incentive to purchase more merchandise on a single order?

  1. Cumulative quantity discount
  2. Quantity discount
  3. Non-cumulative quantity discount
  4. Commission
  5. None of these
Question 9 Multiple Choice (Single Answer)

____ refers to a product liability suit that occurs if a retailer or retail employee fails to exercise the care that a prudent person usually would.

  1. Refusal of deal
  2. Negligence
  3. Charge back
  4. Delivery gap
  5. None of these
Question 10 Multiple Choice (Single Answer)

____ is the plan that keeps track of how much is spent in each month and how much is left to spend.

  1. Open-to-buy
  2. Spot check
  3. Assortment plan
  4. Share of wallet
  5. None of these
Question 11 Multiple Choice (Single Answer)

_____ is the degree to which a new fashion is visible and easily communicated to others in a social group.

  1. Observability
  2. Visibility
  3. Accessibility
  4. Identifiability
  5. None of these
Question 12 Multiple Choice (Single Answer)

The retail site in a major business district or mall that has the greatest exposure to a retail store's target market customers is called

  1. power shopping centre
  2. one hundred percent location
  3. destination store
  4. feature area
  5. None of these
Question 13 Multiple Choice (Single Answer)

______ refers to typically featured stores owned by retail chains or manufacturers that sell excess and out of season merchandise at reduced prices.

  1. Outlet store
  2. Outlet centre
  3. Discount anchored centre
  4. Discount store
  5. None of these
Question 14 Multiple Choice (Single Answer)

_______ is a term of sale designating that the shipper owns the merchandise until it is delivered to the retailer and is therefore, responsible for transportation and any damage claims.

  1. Free-on-board origin
  2. Term of purchase
  3. Term of sale
  4. Strict product liability
  5. None of these
Question 15 Multiple Choice (Single Answer)

The system in which salespeople encourage people to act as hosts and invite friends or co-workers to a party at which the merchandise is demonstrated is known as

  1. call system
  2. dating
  3. party plan system
  4. future dating
  5. None of these