Business Services

Business Services

20 Questions Published

Questions

Question 1 Multiple Choice (Single Answer)

Which of the following statements is/are correct:
A. Services are heterogeneous.
B. Goods can be consistent in fulfilling demands.
C. The ownership of services cannot be transferred.

  1. Only A
  2. Only B
  3. Only C
  4. Only A and C
  5. All of these
Question 2 Multiple Choice (Single Answer)

Which of the following is not an intrinsic feature of services that distinguishes services from goods?

  1. Services are intangible.
  2. Services are consistent.
  3. Simultaneous production and consumption of services.
  4. Services are perishable.
  5. Customer participates in the service delivery process.
Question 3 Multiple Choice (Single Answer)

Which of the following services is/are the type/s of business services?

  1. Banking
  2. Insurance
  3. Warehousing
  4. All of the these
  5. Options 1 and 2
Question 4 Multiple Choice (Single Answer)

Which of the following banks is not a private sector bank?

  1. HDFC
  2. ICICI
  3. Kotak Mahindra Bank
  4. Jammu and Kashmir Bank
  5. None of these
Question 5 Multiple Choice (Single Answer)

Which of the following banks is the government banker of India?

  1. Reserve Bank of India
  2. Central Bank of India
  3. State Bank of India
  4. State Bank of Patiala
  5. Indian Overseas Bank
Question 6 Multiple Choice (Single Answer)

Which of the following types of banks is/are an important source of rural credit and agricultural financing in India?

  1. Public sector banks
  2. Private sector banks
  3. Cooperative banks
  4. Specialised banks
  5. Central bank
Question 7 Multiple Choice (Single Answer)

Which of the following banks provides financial aid to industries, heavy turnkey projects and foreign trade?

  1. Central bank
  2. Cooperative banks
  3. Specialised banks
  4. Public sector banks
  5. Private sector banks
Question 8 Multiple Choice (Single Answer)

Which of the following is not a function of commercial banks?

  1. Acceptance of deposits
  2. Lending of funds
  3. Remittance of funds
  4. Coordinating currency
  5. Underwriting services
Question 9 Multiple Choice (Single Answer)

IRDA started granting licenses from year 2000 onwards to private players, in which of the following sectors?

  1. Communications
  2. Energy
  3. Insurance
  4. All of the these
  5. None of the these
Question 10 Multiple Choice (Single Answer)

Which of the following is not a function of insurance?

  1. Providing certainty
  2. Protection
  3. Risk sharing
  4. Subrogation
  5. Capital formation
Question 11 Multiple Choice (Single Answer)

Which of these are the e-banking services provided by the banks?

a. EFT

b. ATM

c. PoS

d. EDI

e. Credit cards

  1. Only a, b, d and e
  2. Only a, b, and d
  3. Only a, b and e
  4. Only a and b
  5. All of these
Question 12 Multiple Choice (Single Answer)

Which of the following is an incorrect feature of life insurance?

  1. It has elements of protection and investment or both.
  2. Insurable interest must be present at the time of effecting the policy, but need not be necessary at the time when the claim falls due.
  3. It is based on the principal of indemnity.
  4. Life insurance has a surrender or paid up value.
  5. There is an element of certainty in life insurance.
Question 13 Multiple Choice (Single Answer)

Which of the following are considered marine perils and are insurable in Marine insurance?
a. Collision of ship with a rock, b. Ship attacked by enemies or pirates, c. Fire on the ship, d. Actions of the captain and crew.

  1. Only a, b and c
  2. Only a and b
  3. Only b and c
  4. Only b, c and d
  5. All of these
Question 14 Multiple Choice (Single Answer)

Which of the following statements is/are correct?
A. The insured must have insurable interest in the subject matter of the insurance in case of fire insurance.
B. The contract of fire insurance is a contract of strict indemnity.
C. The contract for fire insurance is for a period of one year after which it has to be renewed.

  1. Only A
  2. Only B
  3. Only C
  4. All of these
  5. None of the above
Question 15 Multiple Choice (Single Answer)

In which of the following life insurance policies is the assured sum payable after the assured attains a certain age in installments?

  1. Whole life policy
  2. Endowment life assurance policy
  3. Joint life policy
  4. Annuity policy
  5. Children’s endowment policy
Question 16 Multiple Choice (Single Answer)

Which of the following types of warehouses are licensed to accept imported goods, prior to payment of tax and customs duty?

  1. Private warehouses
  2. Public warehouses
  3. Bonded warehouses
  4. Government warehouses
  5. Cooperative warehouses
Question 17 Multiple Choice (Single Answer)

Which of the following provides the National Saving Certificates as a financial service?

  1. Public sector banks
  2. Insurance
  3. Postal department
  4. Underwriters
  5. Cooperative banks
Question 18 Multiple Choice (Single Answer)

DTH services are provided by which of the following service sectors?

  1. Transport companies
  2. Cellular companies
  3. Banks
  4. Postal department
  5. Insurance companies
Question 19 Multiple Choice (Single Answer)

Which of the following is not the principals of insurance?

  1. Utmost good faith
  2. Proximate cause
  3. Contribution
  4. Consolidation
  5. Mitigation
Question 20 Multiple Choice (Single Answer)

Which of the following is not a function of warehousing?

  1. Consolidation
  2. Stock piling
  3. Risk mitigation
  4. Price stabalisation
  5. Financing