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E-Commerce Fundamentals

Covers essential concepts of electronic commerce including payment methods, business models (B2B, B2C, C2C), security, EDI, m-commerce, and system architectures

15 Questions Published
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Questions

Question 1 Multiple Choice (Single Answer)

Which of the following is/are not a part of E-commerce?

  1. Electronic Data Interchange (EDI)
  2. Electronic Fund Transfer (EFT)
  3. Offline files
  4. Electronic Bulletin Boards
  5. Electronic Mail (e-mail)
Question 2 Multiple Choice (Single Answer)

Which of the following modes of electronic payments has a small microprocessor chip embedded in it and store money which is reduced as per usage?

  1. Debit card
  2. Smart card
  3. Credit card
  4. E-money
  5. Electronic Fund Transfer (EFT)
Question 3 Multiple Choice (Single Answer)

Which of the following is not true about Electronic Data Interchange (EDI)?

  1. EDI (Electronic Data Interchange) is transfer of data from one computer system to another by standardised message formatting, without the need for human intervention.
  2. It is used by organisations that make a large number of regular transactions.
  3. Mass customisation is an example of EDI.
  4. The process of taking from a company specific format and fitting into the EDI standard electronic format is called mapping.
  5. An EDI standard electronic format for a business format is called dataset.
Question 4 Multiple Choice (Single Answer)

Which of the following is not a type of e-payment methods?

  1. Paypal
  2. PowerWallet
  3. Billpoint
  4. Cash on delivery
  5. E-cash
Question 5 Multiple Choice (Single Answer)

Which of the following business models is used in Quikr.com or Olx.com websites?

  1. Business - to - Business (B2B) business model
  2. Business - to - Consumer (B2C) business model
  3. Consumer - to - Business (C2B) business model
  4. Consumer - to - Consumer (C2C) business model
  5. Government - to - Business (G2B) business model
Question 6 Multiple Choice (Single Answer)

Which of the following statements is correct about m-commerce?

  1. It is adapting an existing U.S. centric website to another language and culture.
  2. It relies on the use of wireless devices, such as personal digital assistants, cell phones, and smart phones, to place orders and conduct business.
  3. Its exchanges involve transactions between and among consumers.
  4. It is the buying and selling of goods and services or the transmission of funds or data, over an electronic network, primarily the internet.
  5. It is the process of buying, selling or exchanging products, services or information, usually physical, meaning there is the existence of a physical store.
Question 7 Multiple Choice (Single Answer)

Which of the following is incorrect about B2C business E-commerce model?

  1. In this e-commerce type, business and consumers are involved.
  2. Here, customers deal directly with the organisation, avoiding any intermediaries.
  3. B2C business E-commerce model performs comparison shopping.
  4. Amazon, Yahoo, etc. do not come under B2C business E-commerce model.
  5. B2C business E-commerce model sells to the public, typically through catalogs utilising shopping cart software.
Question 8 Multiple Choice (Single Answer)

Which of the following E-commerce models is followed by Monster website?

  1. Consumer to Business E-commerce business model
  2. Business to Consumer E-commerce business model
  3. Consumer to Consumer E-commerce business model
  4. Peer to Peer E-commerce business model
  5. Traditional commerce
Question 9 Multiple Choice (Single Answer)

Which of the following is not a key element of an e‐business solution?

  1. Customer Relationship Management (CRM)
  2. Supply Chain Management (SCM)
  3. Enterprise Resource Planning (ERP)
  4. Market
  5. Knowledge Management
Question 10 Multiple Choice (Single Answer)

A unique digital id used to verify identity of an individual website or user to measure security in E-commerce is called

  1. encryption
  2. digital signature
  3. integrity
  4. security certificates
  5. auditability
Question 11 Multiple Choice (Single Answer)

Which of the following is the correct sequence of steps of multistage model for E-commerce?

  1. Selection and negotiation -> search and identification -> purchasing -> product and service delivery -> after-sales service
  2. Search and identification -> selection and negotiation -> purchasing -> product and service delivery -> after-sales service
  3. Search and identification -> selection and negotiation -> product and service delivery -> purchasing -> after-sales service
  4. Search and identification -> selection and negotiation -> purchasing -> after-sales service -> product and service delivery
  5. Purchasing -> Search and identification -> selection and negotiation -> product and service delivery -> after-sales service
Question 12 Multiple Choice (Single Answer)

Which of the following is incorrect about B2B business E-commerce model?

  1. In B2B business E-commerce model, business and consumers are involved.
  2. B2B business E-commerce model includes purchasing and procurement, supplier management, inventory management, channel management, sales activities, payment management and service and support.
  3. In B2B business E-commerce model, pricing is based on quantity of orders and is often negotiable.
  4. In B2B business E-commerce model, participants are organisations.
  5. FreeMarkets, Dell, General Electric, etc. are some websites which use B2B business E-commerce model.
Question 13 Multiple Choice (Single Answer)

'Sell the product to the online' is an example of which type of e-commerce system?

  1. Business to Business [B2B] system
  2. Business to Consumer [B2C] system
  3. Business to Employee [B2E] system
  4. Consumer to Consumer [C2C] system
  5. Business to Government [B2G] system
Question 14 Multiple Choice (Single Answer)

Which of the following services come under logical layer of E-commerce System Architectures?

  1. B2B, B2C, C2C
  2. PSTN, LAN, bridges, routers
  3. HTTP, HTML, XML, OLE software agents
  4. Intranet, internet, extranet
  5. Encryption, EDI, Firewalls
Question 15 Multiple Choice (Single Answer)

Which of the following advantages is related to the society?

  1. Customer can do transactions or enquiry for the product by a company 24*7, anywhere and from any location.
  2. E-Commerce helps government to deliver public services like healthcare, education, social services at a reduced cost and in an improved way.
  3. E-Commerce helps organisation to reduce the cost to create process, distribute, retrieve, and manage the paper-based information by digitising the information.
  4. E-Commerce increases the productivity of the organisation. It supports pull type supply management.
  5. E-Commerce increases competition among the organisations and as a result, organisations provide substantial discounts to customers.
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