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Leadership Principles and Skills
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Timeless truth of leadership-"The way you treat your employees will determine the way they will treat your customers" is best described by
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A
You always get more of what you reward
💡 Explanation:
The quote directly expresses a cause-and-effect principle: how you treat employees (inputs you reward/reinforce) determines how they treat customers (outputs you get more of). This matches option A's fundamental management principle that you get more of what you reward. Option B is vague, C is a different concept (recognition), and D is incorrect.