Language and Communication (UGC NET)
Tests knowledge of communication theories, models, barriers, types, and principles including formal/informal communication, verbal/non-verbal communication, and the 7 Cs of communication.
Questions
Interpersonal communication can be best understood in which of the following ways?
- Talking to oneself
- Person-to-person contact
- When more than two persons are involved
- When two groups are involved
- None of these
Departmental meetings, conferences, interviews, company reports, etc. is/are example(s) of which of the following forms of communication?
- Formal communication
- Informal communication
- Verbal communication
- Both 1 and 2
- Both 1 and 3
'Communication is an exchange of facts, ideas, opinions or emotions by two or more persons'. Who gave this statement?
- Keith Davis
- W. H. Norman and Summer
- Koontz and O'Donnell
- Keith and Gubellini
- None of these
Which of the following types of communication includes audience and feedback as the main components?
- Interpersonal communication
- Intrapersonal communication
- Intragroup communication
- Mass communication
- None of these
Who among the following introduced the concept of noise in his model of communication?
- Claud Shannon and Warren Waves
- George Gerbner
- Harold Dwight Lasswell
- Wilbur Schramm
- None of these
Which of the following does not form a part of informal communication?
- Single strand
- Gossip
- Probability
- Cluster
- None of these
Suggestion boxes placed in the office or factory is an example of
- downward communication
- upward communication
- lateral communication
- diagonal communication
- None of these
Which among the following types of communication does not form the part of formal communication?
- Downward communication
- Upward communication
- Lateral communication
- Grapevine communication
- None of these
The barrier which is concerned with the problems and obstructions in the process of encoding and decoding the message into words or other impressions is known as a/an
- semantic barrier
- physical barrier
- status barrier
- organisational barrier
- None of these
Which of the following is not one of the 7 Cs of communication?
- Correct
- Complete
- Concrete
- Clarity
- Character
In an organisation, an assistant marketing manager communicates with the accounts clerk directly. It is the case of
- downward communication
- diagonal communication
- lateral communication
- upward communication
- None of these
Which of the following is/are not advantage(s) of oral communication?
- Economical
- Flexible
- Speedy
- Distorted
- None of these
Which of the following is not a type of barrier to communication?
- Semantic barrier
- Physical barrier
- Climatic barrier
- Organisational barrier
- Psychological barrier
The next substitute for face-to-face communication, popularly used when two or more persons are thousands of kilometres away from one another, is known as
- a telephone
- a pager
- teleconferencing
- a voice mail
- None of these
Who among the following gave 7 Cs of communication?
- Francis J. Bergin
- George Gerbner
- Wilbur Schramm
- Claud Shannon and Warren Weaves
- None of these
Which of the following is not a part of non-verbal communication?
- Kinesics
- Proxemics
- Haptics
- Euphenisms
- None of these
Which of the following is/are considered as the basic principle(s) of a good communication?
- The right form of communication on the basis of message
- The physical and human environment before communication
- The true purpose of communication
- Clarification of ideas before communication
- All of the above
'B' tells something to a few selected individuals and then, some of these individuals inform a few other selected individuals. The above example demonstrates which type of informal communication?
- Single strand
- Cluster
- Probability
- Gossip
- None of these
The last stage in one-way communication model is the
- sender
- message
- receiver
- feedback
- None of these
_____________ refers to vocal characteristics, like tone, pitch, speed, vocal cues that accompany spoken language, which help to express and reflect the speaker's attitude.
- Kinesics
- Paralanguage
- Proxemics
- Chronemics
- None of these
The communication which takes place through touch and sends important messages about the speaker to the receiver is known as
- haptics
- chronemics
- artifactual communication
- kinesics
- None of these
In general, effective communication is a
- one-way process
- two-way process
- three-way process
- Both 1 and 2
- Both 1 and 3
Which model of communication introduced feedback as a stage of communication process model?
- Lasswell model
- Shannon-Weaves model
- Berlo model
- Transactional process model
- None of these
The barriers arising from motives, emotions, social values, different perceptions, etc. are known as
- semantic barriers
- psychological barriers
- organisation climatic barriers
- organisation structure barriers
- None of these
Which of the following is/are not considered as physical barrier(s) to communication?
- Noise
- Attitude
- Distance
- Both 1 and 2
- Both 1 and 3
Speaker — Speech — Audience — Effect
The above elements are included in which of the following models of communication?
- Aristotle
- Harold Dwight Lasswell
- George Gerbner
- Shannon Weaves model
- None of these
___________ communication begins when one person decides what he or she wants to arouse a specific set of internal meaning experience in another individual by initiating a significant symbol.
- Human
- Mediated
- Ethical
- Association
- None of these
Which of the following is/are not considered as the method(s) of mass communication?
- Exhibitions
- Radios
- Pep rally
- Both 1 and 2
- Both 1 and 3
Oral communication takes place through which of the following media?
- Teleconferencing
- Telephone
- Voice mail
- Both 1 and 2
- 1, 2 and 3
____________ communication enhances human worth and dignity by fostering truthfulness, fairness, responsibility, personal integrity and respect for self and others.
- Multiadic
- Ethical
- Dyadic
- Candour
- None of these