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Pega PRPC Fundamentals
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How can different operators share the same workbasket
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A
Ids should be in same WorkGroup
💡 Explanation:
In PEGA, operators who belong to the same WorkGroup can share the same workbasket. Workgroups determine which workbaskets an operator can access. Classgroups are for rule organization, WorkPools are related to work classes, and AccessGroups control security permissions - not workbasket sharing.