IRDA - Life Insurance Agent (Mock - 2)
Comprehensive mock exam covering IRDA regulations, life insurance concepts, underwriting, policy types, claims handling, and agent responsibilities for IRDA certification
Questions
Which of the following is the correct statement?
- Life insurance contract is a verbal contract through custom and usage.
- Life insurance is a legally enforceable contract between the insurer and the insured, as per the Indian Contract Act, 1872.
- Verbal contracts, like life insurance, are enforceable.
- Life insurance, like a wagering contract, is a business practice.
Which of the following could be classified as non-disclosure?
- Inadvertent omission of information
- Intentional suppression of information (concealment)
- Both (1) and (2)
- None of the above
Health plus life combo products would mean a combination of
- health insurance from a non-life company and life cover from a life insurance company
- health insurance from a standalone health company and life cover from a life insurance company
- Both (1) and (2)
- None of the above
Which of the following factors is/are taken into account for financial underwriting?
- Income
- Occupation
- Lifestyle/habits
- All of the above
Which of the following is/are correct?
- Prospecting is building a list of persons who can be approached for life insurance.
- Marketing includes an exercise to meet the account holders of a bank.
- Meeting known and familiar people who can give an agent interview for life insurance purposes is useful.
- All of the above
If assets are overvalued, the result would be
- more surplus
- less surplus
- more or less surplus
- new business strain
Which of the following is correct?
- Extra benefits are allowed by the insurer in a life policy on payment of an extra premium.
- Double accident benefit is a free item in a life policy.
- Permanent Disability, like DAB, is also a free benefit and not chargeable.
- Extra premium for health and extra premium for extra benefits are identical.
When is it essential for insurable interest to be present in case of life insurance?
- At the time of taking out insurance
- At the time of claim
- Either (1) or (2)
- Insurable interest is not required in case of life insurance.
Identify the incorrect statement.
- A policy has three parts viz. policy schedule, standard provisions and special policy provisions.
- A policy is the most important document evidencing the relationship between the life assured and the insurance company.
- With the issue of FPR, further premiums are not required to be paid.
- Any interpretation of a complex provision of the policy, in case of a conflict, should be in favour of the assured.
Which of the following policies is suitable for a person who cannot temporarily afford to pay high premiums?
- Convertible Endowment
- Convertible Money Back
- Convertible ULIP
- Convertible Whole Life
Which of the following statements is incorrect with regards to decreasing term assurance?
- Death benefit amount decreases with term of coverage.
- Premium amount decreases with term of coverage.
- Premium remains leveled throughout the term.
- Mortgage redemption plans are an example of decreasing term assurance plans.
Which of the following plans have several limitations?
- Traditional cash value plans
- Non-traditional plans
- Both (1) and (2)
- Neither (1) nor (2)
Which of the following is untrue as per IRDA’s regulations on non-par policies?
- The benefits shall be stated at the outset.
- The benefits shall be linked to some index.
- The additional benefit under these policies shall be laid out at the outset.
- The return shall be stated at the beginning of the contract itself.
Cold calling is
- meeting the customers in winter
- meeting the customers when they are suffering from cold
- meeting people unannounced
- meeting the customers after fire has been extinguished
In relation to annuities, what does “liquidation period” refer to?
- Period between the purchase of annuity and commencement of payments
- Period during which the insurer makes annuity payments
- Time taken to build up the corpus
- Insolvency period
Reversionary bonus is declared as an amount
- per thousand premium paid
- per thousand surplus of the company
- per hundred premium paid
- per thousand sum insured
The main advantage of term insurance lies in
- protection
- thrift
- savings
- price
Surplus would arise in an insurance company, if
- the actual experience is worse than what it had assumed
- the actual experience is better than what it had assumed
- the liabilities are under/over valued
- the assets are valued in a conservative manner
Risk transfer through risk pooling is called
- savings
- investment
- insurance
- risk mitigation
Survey and inspection of a property is essential
- before acceptance of risk to assess the risk for rating purpose
- to find out the true value of asset
- to find out how the asset came into the owner’s possession
- to know whether any other property in the neighbourhood can be insured
If a policy document is lost, then
- claim may be settled on the basis of an indemnity bond
- an advertisement may have to be placed in a newspaper if the amount to be paid is high
- Both (1) and (2)
- None of the above
What are the two methods of underwriting?
- Direct and indirect
- Accept and decline
- Judgement and numerical
- Open-ended and close-ended
______ method of underwriting is suitable while deciding a complex case, e.g. whether to give insurance to someone who has acute diabetes.
- Instrumental
- Panelling
- Non-medical
- Judgmental
On foreclosure of a policy, which of the following is incorrect?
- Nothing is payable to the policyholder.
- Excess amount (subsisting cash value after deducting loan/interest) is payable.
- Notice has to be given to the policyholder by the insurer.
- None of the above
Which of the following statements is/are correct?
- KYC document is to be collected by the insurer from the proposer.
- Identification of the proposer is the main purpose of KYC.
- PAN card is a proof of one’s identity while seeking life cover.
- All of the above
Revival of a life insurance policy means
- forcing a policy to lapse
- reinstating a lapsed policy
- not paying the premiums
- non-settlement of claim monies
Benefit under a Unit Linked policy is reckoned by
- the value of the units
- the number of units standing to the credit of the unit holder
- Both (1) and (2)
- None of the above
Maturity claim is payable when
- the insured survives the first 5 years
- the insured dies during policy term
- the insured is diagnosed with a critical illness
- the insured survives policy term
When one is near to his retirement years, the risk profile of an individual could be
- progressive
- aggressive
- secured
- conservative
Which of the following statements is correct?
- In group insurance, a single policy is issued covering many persons.
- A master policy covers servants of a master.
- Both (1) and (2)
- Neither (1) nor (2)
The term 'Money Laundering' would mean
- process of hiding the origin of the money
- turning illegal money into legal money
- bringing illegal money into economy
- All of the above
Which of the following is/are not a part of insurance planning?
- Life insurance
- House loans
- Protection of assets
- Health insurance
Which of the following statements is/are 'true'?
Statement A: The premium under a group insurance policy is constant for all the time to come.
Statement B: Section 45 of the Insurance Act does not apply to a one year policy.
- Only (A)
- Only (B)
- Both (A) and (B)
- Neither (A) nor (B)
An insurance agent represents a/an
- insurance company
- sub-agent
- co-agent
- broker
An alternative to bonus method of distribution of surplus is
- lapsation method
- contribution method
- accumulation method
- None of the above
An agent can work on which of the following bases for successful results?
- Natural market is a source of market for a life insurance agent.
- A satisfied client can be an effective referral to an agent for further references.
- Family and friends can offer an easy opportunity for being contacted for life insurance selling.
- All of the above
Which of the following is/are not a wealth accumulation product?
- Shares
- Insurance
- Bonds
- Real estate
_______ is reflected in the caring attitude and individualized attention given to customers.
- Assurance
- Empathy
- Reliability
- Responsiveness
Which principle means flow of resources from many to one?
- Mutuality or pooling
- Mutuality or cooperation
- Pooling or funding
- Resourcing or pooling
AML programme of an insurance company includes
- internal policies and controls
- appointment of a Principal Compliance Officer
- internal audit/control
- All of the above
An insurance company needs assets for
- financing a new business
- generating more competitive returns
- greater leverage in investment
- All of the above
License to work as an insurance agent is issued by
- General Insurance Corporation (GIC)
- Insurance Regulatory and Development Authority (IRDA)
- State Bank of India (SBI)
- Post Office
As per IRDA (Protection of Policyholder’s Interest) Regulations, 2002, a claim under a life policy shall be paid or be disputed within
- 7 days
- 15 days
- 30 days
- 45 days
As per IRDA regulations on health insurance,
- lifetime cover is not mandatory
- lifetime cover is mandatory
- Either (1) or (2)
- Neither (1) nor (2)
Mahesh ran a business on borrowed capital. After his sudden demise, all the creditors are doing their best to go after Mahesh’s assets. Which of the below assets is beyond the reach of the creditors?
- Property under Mahesh’s name
- Mahesh’s bank accounts
- Term life insurance policy purchased under section 6 of the MWP Act
- Mutual funds owned by Mahesh
Which of the following is not a pre-requisite for launching a complaint with ombudsman?
- The complaint must be made by an individual on a ‘Personal Lines’ insurance.
- The complaint must be lodged within 1 year of the insurer rejecting the complaint.
- Complainant has to approach a consumer forum prior to ombudsman.
- The total relief sought must be within an amount of Rs. 20 lakh.
Are there any charges that need to be paid for lodging a complaint with ombudsman?
- A fee of Rs. 100 needs to be paid.
- No fees or charges need to be paid.
- 20% of relief sought must be paid as fee.
- 10% of the relief sought must be paid as fee.
What is the time for approaching an insurance ombudsman?
- Within two years of rejection of the complaint by the insurer
- Within three years of rejection of the complaint by the insurer
- Within one year of rejection of the complaint by the insurer
- Within one month of rejection of the complaint by the insurer
A non-early claim is a claim occurring after ______ of taking a policy of insurance.
- one year
- two years
- three years
- four years
Surrender value is a percentage of
- human life value
- loan value
- paid-up value
- monetary value