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Indian Consumer Protection Act (COPRA)

Questions about India's Consumer Protection Act 1986 (COPRA) including consumer rights, jurisdiction of District/State/National Commissions, definitions, and procedural requirements.

13 Questions Published
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Questions

Question 1 Multiple Choice (Single Answer)

If a complainant is not satisfied with the decision of National Commission, he can appeal against it at the

  1. District Forum
  2. State Commission
  3. National Commission
  4. Supreme Court
Question 2 Multiple Choice (Single Answer)

Time limit to appeal in a higher commission is

  1. 7 days
  2. 15 days
  3. 30 days
  4. 45 days
Question 3 Multiple Choice (Single Answer)

World Consumer Day is celebrated on

  1. 15 March
  2. 24 December
  3. 15 April
  4. 30 January
Question 4 Multiple Choice (Single Answer)

In which year were medical services brought under the COPRA by the Supreme Court of India?

  1. 1947
  2. 1952
  3. 1986
  4. 1995
Question 5 Multiple Choice (Single Answer)

National Consumer Day is celebrated on

  1. 15 March
  2. 24 December
  3. 15 April
  4. 30 January
Question 6 Multiple Choice (Single Answer)

Complains for compensations up to 20 lakh can be filed at the

  1. District Forum
  2. State Commission
  3. National Commission
  4. Supreme Court
Question 7 Multiple Choice (Single Answer)

Complains for compensations of more than 20 lakh, but up to 1 crore can be filed at the

  1. District Forum
  2. State Commission
  3. National Commission
  4. Supreme Court
Question 8 Multiple Choice (Single Answer)

A dentist is not liable under CPA when

  1. he is providing totally free service
  2. he is providing both free and charged services
  3. payment is made by insurance company
  4. None of these
Question 9 Multiple Choice (Single Answer)

Which of the following is/are the right(s) of a consumer?

  1. Right to safety
  2. Right to be informed
  3. Right to seek redressal of grievances
  4. All of the above
Question 10 Multiple Choice (Single Answer)

Complains for compensations of more than 1 crore can be filed at the

  1. District Forum
  2. State Commission
  3. National Commission
  4. Supreme Court
Question 11 Multiple Choice (Single Answer)

Section 2(1)(d) of the Consumer Protection Act, 1986 defines the term “consumer”. It says ‘consumer’ means any person

  1. who has promised to pay a consideration partly or fully under any system of deferred payment
  2. who is an applicant for a passport
  3. who is an applicant for a ration card
  4. who is the beneficiary of municipal services
Question 12 Multiple Choice (Single Answer)

Which of the following is not a duty of a consumer under CPA?

  1. Respect environment
  2. Ready to lodge complaints
  3. Be honest
  4. None of these
Question 13 Multiple Choice (Single Answer)

Which of the following cannot be termed as ‘consumer’ under CPA?

  1. An applicant for a passport
  2. An applicant for a ration card
  3. The beneficiaries of municipal services
  4. All of the above
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