Multiple choice general knowledge

Attrition in our IT services was at 12.3% . It was higher in our BPO segment at ___ %

  1. 10 percent

  2. 6 percent

  3. 20 percent

  4. 100 percent

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

This is a duplicate of question 88239 about attrition rates. IT services attrition was given as 12.3%, and BPO attrition was higher at 20%. BPO operations typically experience higher attrition than IT services due to factors like repetitive work nature, younger workforce demographic, and easier substitutability of skills. Options of 6% and 10% are lower than the given IT services rate, while 100% is completely unrealistic for any business operation.