Multiple choice general knowledge

Attrition in our IT services was at 12.3% . It was higher in our BPO segment at ___ %

  1. 10 percent

  2. 6 percent

  3. 20 percent

  4. 100 percent
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The question states that IT services attrition was 12.3% and asks for the higher BPO segment attrition rate. The correct answer is 20%. BPO (Business Process Outsourcing) typically has higher attrition rates than IT services due to the nature of the work - often more repetitive, lower-skilled tasks with younger workforce. Options of 6% (lower than IT) and 100% (unrealistically high) are clearly incorrect. 10% is lower than the stated 12.3% for IT services.

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