Multiple choice

Which of the following is most likely a subtle and complex behavior that makes cross-cultural negotiations difficult?

  1. developing goals of negotiation

  2. nonverbal communication

  3. exchanging objective information

  4. employing information technology
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Nonverbal communication, such as body language, eye contact, and silence, varies significantly across cultures and can be a major source of misunderstanding in international negotiations.

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