Multiple choice

One of most important factors considered by a business when negotiating a support contract is

  1. the operating hours of the business

  2. mission-critical hardware and software

  3. the potential budget for IT maintenance

  4. the reputation of the IT service company
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

When negotiating a support contract, the priority is ensuring that mission-critical systems are protected, as their failure would have the most significant impact on the business.

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