Multiple choice

After answering a service call, you find a customer’s computer is dead. Which of the following checks would you perform?

  1. Check to see if the power supply is functional

  2. Check the CMOS battery

  3. Check the AC outlet voltage

  4. Check for excessive EMI
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

When a computer is completely dead, first check if the power supply is functional - no power means nothing else matters. CMOS battery, outlet voltage, and EMI checks come later. A dead computer typically has a power delivery issue.

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