Multiple choice

When troubleshooting, which is the next step after verifying full system functionality?

  1. a plan of action to resolve the problem and identify effects

  2. Implement the solution.

  3. Establish a theory of probable cause.

  4. Document findings, actions, and outcomes.

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

In the standard troubleshooting process, documenting findings, actions, and outcomes is the final step performed after verifying full functionality.