To answer this question, let's go through each option to understand why it is correct or incorrect:
Option A) Most end users are familiar with using an internet browser - This option is correct because many people are already familiar with using internet browsers to access websites and web applications. This familiarity makes it easier for end users to adopt and use a web application as an information system solution.
Option B) Web applications are platform independent - This option is correct because web applications can be accessed through a web browser on various devices and operating systems, such as computers, tablets, and smartphones. This platform independence allows users to access the application from different devices without compatibility issues.
Option C) Upgrading the application is not very costly - This option is incorrect. The cost of upgrading an application depends on various factors, such as the complexity of the application, the technology used, and the specific requirements of the upgrade. While web applications can potentially have lower upgrade costs compared to traditional software applications, it is not universally true that upgrading a web application is not very costly.
Option D) Both a and b - This option is correct because both options A and B are advantages of using a web application to deliver an information system solution.
Option E) All of the above - This option is correct because it includes all the advantages mentioned in options A and B, as well as the potential advantage of lower upgrade costs mentioned in option C.
The correct answer is E) All of the above. This option is correct because it includes all the advantages mentioned in options A and B, making it the most comprehensive answer.