Multiple choice

You are a government servant living in a government house. You have made several complaints to the government civic agency (CPWD, which is entrusted with maintenance of the house) for carrying out certain urgent civil repairs. The agency has failed to do so. Meanwhile a private civil contractor who does odd jobs at your office has offered to do the repairs. He would inflate the bills of office work in lieu of that. You would

  1. Get the repairs done by the private contractor. As at least the work would be done. Even if CPWD does the work, eventually the cost would be borne by the Government only, which would be the case if the private contractor does it.

  2. Make a formal written complaint to higher officials in CPWD and point out the negligence of CPWD officials and problems being faced by you

  3. Approach the CPWD officials required to do the work and again make a verbal request, lest a written complaint annoy them

  4. Continue without taking any action and wait for CPWD to carry out the repairs in due course

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Logic/Reasoning  Making a formal written complaint (Option (2)) is the best course of action even though it may not be appearing to yield immediate result.  Meeting the officials and making a verbal request is another good course of action (Option (3)), but where the authorities concerned have not been responding at all, another verbal request may only prove to be facile. However, it is better than not doing anything at all (Option (d)).   By exercising Option (1) one may be able to get the work done quickly but it does nothing to correct an inefficient system. Besides, one may compromise one’s official position by taking favour from an office contractor and also subvert an office rule. Principle/Value Tested Respecting/adopting the correct path to seek remedy in public domain vis-à-vis adopting effective but illegal short cuts