Multiple choice

X is maintaining an SB account with Popular Bank and the bank wrongly credited an amount of Rs. 12500 to his account. This was entered in his pass book also. Later on when the mistake came to bank’s notice, it debited the customer’s account but did not inform the customer. Meanwhile, the customer issued a cheque on the basis of this balance, which was dishonoured by the bank.

  1. Customer can ask for damages for return of his cheque although amount was recoverable from him, had the cheque been paid.

  2. Customer cannot ask for damages as bank has only rectified the mistake.

  3. It was customer’s duty to check the pass book for bringing the error to bank’s notice. Hence, customer cannot claim any damages.

  4. None of the above

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

According to the given case, the consumer should receive compensation for the upset and inconvenience caused to him by the financial business's mistake.