Multiple choice

In today's world, in a selling process

  1. only standard products are sold

  2. no customization required

  3. the seller need not have product knowledge

  4. the seller should aim at customer satisfaction

  5. only quantum of sales matters
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Modern selling focuses on building relationships and meeting customer needs rather than just pushing products. Customer satisfaction is the primary goal of a successful sales process.

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