Multiple choice

In a selling process in today's world

  1. only standard products are sold

  2. no customisation required

  3. the seller need not have product knowledge

  4. the seller should aim at customer satisfaction

  5. only quantum of sales matters
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Modern selling focuses on relationship building and long-term value, where the primary objective is ensuring customer satisfaction to foster loyalty.

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