Multiple choice general knowledge

Which of the following is not a sub-process of STP :

  1. Receive request

  2. Request / reserve resources

  3. Order material / services

  4. d) Manage account payable
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Service to Provision (STP) typically involves receiving requests, ordering materials and services, and managing accounts payable related to service delivery. Requesting or reserving resources is usually part of resource management processes, not the core STP workflow which focuses on service fulfillment and financial settlement.

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