Multiple choice

Match the following Types of communication Nature Characteristic (A) Informal (1) Impersonal (B) Downward (2) Highly Personal (C) Horizontal (3) Job Instructions (D) Formal (4) To solve inter-department problems and conflicts by means of direct communication

  1. (a) 2 (b) 3 (c) 1 (d) 4

  2. (a) 2 (b) 3 (c) 4 (d) 1

  3. (a) 3 (b) 2 (c) 4 (d) 1

  4. (a) 3 (b) 2 (c) 1 (d) 4
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Informal communication is highly personal (A-2). Downward communication typically carries job instructions (B-3). Horizontal communication is used for inter-departmental coordination (C-4). Formal communication is often impersonal (D-1).

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