Multiple choice

Which of the following is/are correct about Service level agreements (SLA) in Business continuity?

  1. It is an interface between management and information technology.

  2. This is known as data centre automation.

  3. By using SLA, the members of the disaster recovery team must be able to communicate effectively among themselves.

  4. IT defines the regulations require that changes to business functions be documented and tracked for auditing purposes.

  5. Only 1 and 3

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

This is correct as SLA provides a written contract stipulating the expectations of management with regard to the availability of a necessary business function.