Multiple choice

Directions: Fill in the blank with the most suitable word from the options.

The company was ____________ in the matter of PR crisis.

  1. complacent

  2. placid

  3. smug

  4. both 1 and 3

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Both 'complacent' and 'smug' describe a state of uncritical satisfaction with oneself or one's achievements, which fits the context of a company failing to act during a crisis. 'Placid' means calm and peaceful, which is less appropriate for describing a negative attitude toward a crisis. Therefore, 'both 1 and 3' is the most comprehensive choice.