Multiple choice

Chester Barnard pointed out that authority is a 'fiction'. The orders for action are accepted only when the order falls under:

  1. zone of satisfaction

  2. zone of difference

  3. zone of indifference

  4. zone of acceptance
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Chester Barnard's 'Acceptance Theory of Authority' suggests that authority depends on the subordinate's willingness to accept it. He coined the term 'zone of indifference' to describe the range of orders that a person will follow without questioning the authority of the superior. If an order falls outside this zone, it may be resisted or ignored.

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