Multiple choice

The unbroken chain of authority from the bottom to the top of the organisation should be short circuited in special circumstances. It refers to the principle of

  1. hierarchy

  2. scalar chain

  3. centralisation

  4. delegation

  5. decentralisation

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Scalar chain is the unbroken line of authority from top to bottom. Fayol allowed 'short-circuiting' via gangplank for quick communication between peers at different levels. This maintains authority while enabling fast decisions. Hierarchy is about rank levels, not communication chains.